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"The room was superb and spotless, bed was very comfortable, shower was amazing. Location was great, just by the train station connecting easily to Zermatt. The breakfast buffet was small but sufficient. The staff were mostly okay, except for one time when they asked us to move to the other side of the breakfast area after already seated, claiming that area is reserved for the restaurant. There were no clear signs and the space is shared with the breakfast area. The hotel failed to inform us how we can access the parking area, we followed signs but were not able to enter the indoor car park. The staff provided us a temporary solution until the next morning. Overall would still highly recommend this hotel."

"Beautiful and many small thought out details throughout the whole property. Spa was phenomenal as well."

"Clean modern hotel ideal located across the street from the train station that takes you to Zermatt. "

"A great escape in the Alps."

"Beautiful view of the Matterhorn! "

"Staff was amazing! Great comfy stay. Felt very much at home. Views were amazing off our balcony. Great breakfast as well. "

"Property is great. Sophia, one of the Sisters, was exceptionally helpful. We can’t thank her enough. And of course we can’t say enough about LUNA at the front desk. Always smiling, energetic, confident, professional, knowledgeable and polite. Thank you very much Luna. "

"Fantastic location, friendly and helpful staff. Really appreciated the hotel pick up and drop off to the railway station. Beautiful breakfast and easy walking to major attractions "

"I adore returning to this beautiful hotel, and when I arrived yesterday, was so happy to be welcomed by Carolina, whose customer service is so outstanding. I have visited this hotel several times, and she is truly genuine in her care for her guests. She makes you feel so welcome, and at home. It is my husbands first visit, and he adores the hotel. The entire staff is exceptional-we are so grateful to have found this beautiful hotel in Spiez"