“Very clean and very comfortable, with very good air conditioning - very welcome on the hottest day of the year!
My only criticism is the booking process guidelines are not clear and the online system needs improvement. It was not made clear that we would not receive the email with access instructions until the security process was completed and the deposit paid. Then, when trying to pay the deposit, it was not clear that Amex was not accepted and the system just said "declined" right at the……
“The property is small and cozy as described, facilities are tidy and clean. We couldn’t receive the check-in instructions until we call at check-in time, the problem is solved quickly.
A reminder that the toilet door is a reused old front door, that means when you lock it, you should lift the handle up first and then turn the button.
The shower door needs a bit hard push to lock and avoid water came out.
Overall is satisfactory!
If a mirror added inside door the wardrobe, it would be……
“Communication was non-existent - despite sending plenty of messages through the Expedia app, in the end I only got to speak with the owner when I was stood right outside the property. The beds are next level uncomfortable - very springy and one of them had a proper dip in its middle. Not recommended.”
“Lovely condition, really cosy and warm - especially as it’s cold at the moment! Parking available on property
Convenient location - shops 20 mins walk away ”
"Overall not bad. The hotel was built a long time ago. Even though you took the lift, there were still many stairs to go if you were assigned to the 3rd floor. I checked out the hotel on 5/21 morning. The black girl at the front desk was not very helpful."