“Beyond disappointing. We previously stayed initially for one night when travelling for business and the stay was so exemplary we booked for my birthday and for four nights - two at The Swan and two at The Lion in Malpas. We booked again an executive room but what a very different experience from Room 10! Initially shown to room 16 which was freezing cold in the room and bathroom. The room itself was so much smaller than room 10 and not what we would consider an executive room in comparison. The……
“We needed a quiet escape and this hotel was lovely. The room was gorgeous! The shower was amazing! We loved that we could order room service and listen to the storm outside. Really lovely. TV was a smart TV so can easily login to your netflix/prime account etc. Breakfast was great too - staff were helpful and friendly. We'll definitely be back. Thank you for a lovely, relaxing stay.”
“Quite dated in decor and furnishings, but all in keeping with the look and feel of an older country residence. Every interaction was a helpful, friendly one. Would return if I have reason to stay in the area again”
“Young Katy and her team are doing a great job! Really good value motel at a service station - one of the best I've stayed in. If you're on a budget this would be an ideal place to stay for a visit to Chester: friendly, welcoming, loads of parking (!) including electric charging right outside. Comfortable room, dog friendly (laminate flooring). The only thing missing is a towel rail in the bathroom! I'd stay again (always the best recommendation!)”