“Front Desk staff and managers need a lot of training to understand guests concerns. There was no buffet breakfast available, had to get a refund for amount paid. Staff or Managers killing the brand name 😊”
“Front Desk staff and managers need a lot of training to understand guests concerns. There was no buffet breakfast available, had to get a refund for amount paid. Staff or Managers killing the brand name 😊”
"The room was clean, but the hotel staff kept knocking on my door around 10:00 AM on the day of check-out, which was quite disruptive and unnecessary since check-out time had not yet arrived."