“The hotel itself was nice, especially the pool and beach access. However, the customer service was disappointing. Some staff members were not very friendly or welcoming, especially for the price we paid. I also noticed very little diversity among the staff, which added to my feeling of not being fully welcomed.
Overall, the hotel has some nice features, but the service affected my experience enough that I would not stay here again.”
“The hotel itself was nice, especially the pool and beach access. However, the customer service was disappointing. Some staff members were not very friendly or welcoming, especially for the price we paid. I also noticed very little diversity among the staff, which added to my feeling of not being fully welcomed.
Overall, the hotel has some nice features, but the service affected my experience enough that I would not stay here again.”
Masi