“The staff were completely rude, starting at check-in. I walked up to the lobby desk, there was no smile, no greeting, no thank you for being here. I received a short, "photo ID" demand. My first request to fix my safe were ignored and after I requested again, I was told they would get to me when they would have time. We ordered at the on-site restaurant, the Dragonfly, the waitress got our order wrong, no apology, just rolled her eyes in irritation. My husband was literally yelled at by a……
“The staff were completely rude, starting at check-in. I walked up to the lobby desk, there was no smile, no greeting, no thank you for being here. I received a short, "photo ID" demand. My first request to fix my safe were ignored and after I requested again, I was told they would get to me when they would have time. We ordered at the on-site restaurant, the Dragonfly, the waitress got our order wrong, no apology, just rolled her eyes in irritation. My husband was literally yelled at by a……
Julie