Pleasant Grove Residences

"I hardly ever leave reviews but our experience was so bad I felt the need too. As soon as we got there and tried to check in it was very disorganized and felt like nobody knew what they were doing. They said they needed to “quickly wipe down the room” which was very off putting and then when we got to the room the bathroom was filthy with a dirty towel and dried up ranch on the counter in the room. Terrible experience and would not go back. "

"Clean and comfortable room. Good breakfast "

"The last time I stayed, the shower was warm and the hot tub was out of order. I was hoping that 3-4 days in-between my stays the hot tub would have be repaired. Not the case and the shower in the room had one temperature, HOT! "

"Yes"

"Good location very near I 15. Great breakfast!"

"There is major construction going on. The parking lot is an unpaved mud pit. Had to drag our bags through the mud to get to our room. Mud all along the paved path. Inside the room was clean, 4 stars, but the whole experience was not good. Wife couldn't sleep as the mattress was so uncomfortable. We booked two nights but left after one. Couldn't stand it. AND Hotels.com WOULD NOT REFUND/CREDIT US FOR THE NIGHT WE DID NOT USE."

"Second time staying here when visiting Provo. Great value. Friendly staff. Parking and check in when arriving at a later time is easy and smooth. Clean rooms and good ac."

"Nice hotel expansive breakfast"

"Ice machine on each floor was turned off and only the groundd floor one was working. "