“The room we stayed in was an unusual floor plan. Everything was very sparse. Both bathroom doors had to be slammed to get them to remain closed. Had very few amenities for what was called “a five-star hotel”. Had to continually ask for towels, tissue, and toilet paper. Disappointing. However, the concierge staff was helpful in activity planning.”
“Alles top! Nur der Balkon von Zimmer 6 hat diesen Namen nicht verdient, es handelt sich nur um einen Juliet-Balkon, mit dem man nichts anfangen kann.”
“The location was good - the room had a nice view of the water BUT for us unfortunately, we had a horrible experience. We couldn't get hold of the host and Expedia help line did not answer my messages either (Expedia still never addressed our issue - all messages are u answered). I tried calling the host and they did not answer. We had no information about how to access our room. The host finally sent a txt while I was continually calling to say they couldn't answer the phone right now and……
“Hello from America! Absolutely beautiful property, well maintained & operated by kind people. Breakfast was so good! Everything was super clean. Thank you so much!”
“Paulo was an incredible host, suggesting ideas for activities, hikes and restaurants.
The bed was confortable and the room had everything you need. If you want to go to bed early or stay in bed late, don’t forget to bring your earplugs if you are in the main building because you can hear people at breakfast.
The continental breakfast was complete with eggs, fruits, bread, cheese, ham, yogurt, cake, coffee and tea. There are even passionfruits from the garden sometimes!
The pool in a nice……
“Andrea was very helpful as she allowed us to do an early check in, explained about local things to do. Breakfast was OK. Jacuzzi, pool operative but not whirlpool.”