“We had a room with a balcony overlooking the ocean. The room was spacious enough and very comfortable, and the hotel’s location in Ipanema is absolutely perfect. We actually found Ipanema much nicer than Copacabana!
The breakfast is extensive and definitely worth it. Make sure to visit GERO as well for a great dining experience.
The concierge service works perfectly. Through the concierge, we also arranged a private guide, which turned out to be one of the absolute highlights of our trip to……
“The Atlantis hotel is in need of renovation, as it looks very outdated. Breakfast was decent, but nothing special. The male staff members at the reception were consistently unfriendly and unwelcoming. The hotel needs staff who genuinely understand the importance of hospitality and guest service, which was clearly lacking during my stay. Finally, the hotel is significantly overpriced for the quality of its facilities and the level of service it provides.”
“Starting with the great location, which gives you easy access to restaurants and beaches in Ipanema and Copacabana. Also, the attention and communication from the host were awesome. And of course, the room was amazing, spotless, and exactly as shown in the pictures, with clean, comfy beds and bathrooms. The only deal-breaker for me was the stairs that take me to my room on the 3rd floor, but I wouldn’t doubt staying here again for sure.”
“My wife stayed here for her stay in Rio de Janeiro. She liked the place, but she thought it wasn’t her style. It seemed like a bunch of young people trying to hook up. The staff was trying to charge my wife extra money being that she’s Brazilian and I’m American. I had paid with my card with US dollars, they were saying that she owed the place 65 reals when I had already paid everything in full. I’m not sure if they try to do this with all foreigners, but that’s what happened. The positives are……
“An amazing location but the hotel itself is quite basic - especially the pool is very small and run down compared to the Expedia photos. Quite expensive for what it is but I guess that’s Rio!”
“Great location, Great Staff, amazing view from room top floor balcony. Easy access to the beach across the street and the hotel partnership with vendor at the beach the provide free chair and umbrella”
“Did not like the fact that I sent an email explaining that my flight was cancel 18 hours prior to schedule arrival to the hotel. However, I was still charge for that day and was told to take it up with the airline.
Upon entering the room it was not service. The bathroom was not cleaning, the soap dishes and commode were dirty. The green blanket on the bed was also dirty. However, my second night in the room the blanket was removed and replace with a clean one.”