“I changed our reservation for 2 rooms from a much less expensive hotel so my Grandchildren could enjoy a pool on arrival. I made the reservation and was fully checked in when I was informed that the pool was out of commission. That was a major setback to spring on us at the last possible second. I feel this was very deceptive and should have been mentioned before or at least at the time the reservation was made. Although the hotel offered to reimburse the cost of using the "City Pool", I can't……