“Dear Hotel Management and Staff,
Greetings!
I recently stayed at your hotel, and I am writing to express my heartfelt gratitude for the exceptional service I received during my stay. I was especially touched by how responsibly your team handled the situation when I lost my earphones.
Initially, I thought it was a minor issue and did not expect much. However, your staff went above and beyond by actively assisting me in searching for the lost item and eventually compensating me for it. This……