“The resort was very clean and the staff were very friendly. It was down season and the resort was very peaceful. It was great to have a washer in the room complete with a drying rack. We were particularly impressed with the Manager who took charged and faced a bit of an issue head on. There was a miscommunication around some maintenance after a call was made to the front desk. The manager took ownership of it, investigated the issue and came out of her way to come speak to us directly. She was……
“Overall had a Nice pleasant Stay, didn’t use the pool area but looked nice small area the sun beds seemed close to each other, Rubbish view we had from our room of the air conditioning units and staff car park so couldn’t enjoy the balcony due to the noise of that luckily couldn’t hear it in the room.
Small ants seemed a daily occurrence in the bathroom on the floor, (couple of cracked floor tiles and needs re grouting) The corridors could be brighter and hoovered to be more presentable walking……
“Didn't spend a lot of time inside the hotel because there are so much to see in Algarve. Rooms are really spacious and clean with a huge balcony. A relaxing stay except the buffet dinner where you have to check in with the receptionist and then queue at a certain area to wait for seating. Food (not so hot) and ambiance are totally canteen-like. The next day we spent some more to eat at the Japanese restaurant next door which is good in terms of food and service - but you only get 15 Euro credit……