Search Inns in San Gabriel Valley

"Horrible experience, an individual who claimed to be hotel staff knocked on my door and demanded that I move my car from a parking spot she stated was reserved (no visible reservation signage at the spot). The staff is no help easing the situation. highly unsafe and distressing experience overall how access to guest areas is controlled and how staff handle such situations"

"We had a nice room and the bed was very comfortable, with four pillows and a nice down comforter. There were some issues with our room, though. The bathroom door was difficult to close and some of the paint had been scraped off because of poor alignment. The outlets between the beds did not work. The outlets inside the bathroom did not work either. When we went to checkout, I had been charged $5.42 for making coffee inside the room. The person at the front desk removed the charge. Then, after checking out and leaving, our credit card was charged $9.95. Apparently, housekeeping said that we used a bottle of Fiji water that we did not use. What is going on with housekeeping at this Westin? The beds were comfortable and nice, but the rest was not okay."

"My only complaint is regarding the price of $5.00 for a 6 oz. bottle of milk in the convenience store. That’s offensive. This shopping was only because the coffee bar in my room had powdered cream mate. Yuck!"

"Great stay! "

"Had a pool view room set up for the stay, we were put on the third floor where it was the pool that had a view to our room. We asked for a room clean for one of the days but they were unable to due to being short staffed. The housekeeper in the hallway was very nice and helped me get new towels though. They wont automatically clean your room, you will have to call the front desk to schedule a clean. The walls are very thin, sleep was not the best since the next door neighbors liked to shower at 3am, also our room was infront of the elevators which was high traffic and high noise. The property is really nice and clean and new."

"Room was large, bed was very comfortable. Staff was friendly and kind. Underground parking was very convenient. I did not eat at the hotel, but i did have a couple of drinks in the bar and tho the drinks were expensive, the bartending staff was great. "

"Nice room and nice place to stay "

"I always book my stays here. The staff is friendly and the facility is clean. "

"We have stayed at this Marriott many times. The area of Pasadena was once flourishing , but now sadly it has started to look run down. Many restaurants and stores have left this area. It’s too bad."