Quality Inn Santa Cruz Downtown Area

Property class: 2.5

Choose dates to view prices

Take advantage of free continental breakfast, a terrace, and dry cleaning/laundry services at Quality Inn Santa Cruz Downtown Area. Guests can connect to free WiFi in public areas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, wooden headboards, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(25 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, wooden headboards, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(13 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

A hotel room with a bed, bedside tables, a chair, a desk, and a picture on the wall.

Standard Room, 1 King Bed, Non Smoking, Patio

7.8 out of 10
Good
(21 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, two armchairs, a desk, and a window with curtains.

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

A hotel room with two beds, a kitchenette, a door leading to a bathroom, and a small seating area.

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

A bedroom with a large bed, wooden headboard, two bedside tables with lamps, a chair, and a wooden cabinet.

Room, 1 King Bed, Accessible, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
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8.6 out of 10, Excellent, 1,353 reviews
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Total with taxes and fees
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About the neighborhood

Located near a boardwalk/promenade, Quality Inn Santa Cruz Downtown Area is in Westside Santa Cruz neighborhood and is connected to a shopping center. Mystery Spot and Roaring Camp Railroads are notable landmarks, and the area's natural beauty can be seen at Monterey Bay and Capitola Beach. Santa Cruz Beach Boardwalk and Monterey Bay National Marine Sanctuary Exploration Center are also worth visiting. Spend some time exploring the area's activities, including whale-watching. Visit our Santa Cruz travel guide
Map
1101 Ocean St, Santa Cruz, CA, 95060

What's nearby

  • A historic half-timbered building with a stone facade, surrounded by trees and a red brick sidewalk.
    Ocean Street
    1 min walk - 0.1 miles
  • A street with a clock tower, a tram, and a building with a sign.
    Pacific Avenue
    10 min walk - 0.6 miles
  • A church with a wooden door and a bell tower.
    Mission Santa Cruz
    13 min walk - 0.7 miles
  • A pier extending into the ocean with a roller coaster in the background.
    Santa Cruz Wharf
    3 min drive - 1.8 miles
  • A beachside amusement park with a Ferris wheel, a roller coaster, and a building with a red roof.
    Santa Cruz Beach Boardwalk
    3 min drive - 1.8 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    45 min drive

Restaurants

  • McDonald's
    2 min walk
  • Taqueria Los Pericos
    9 min walk
  • Jack in the Box
    7 min walk
  • Chipotle Mexican Grill
    13 min walk
  • Woodstock's Pizza Santa Cruz
    14 min walk

About this property

Quality Inn Santa Cruz Downtown Area

  • Hotel remodeled in 2023 and located near Santa Cruz Beach Boardwalk
  • You can look forward to free continental breakfast, a terrace, and dry cleaning/laundry services at Quality Inn Santa Cruz Downtown Area. Guests can connect to free WiFi in public areas.
  • Additional perks include:
    • A seasonal outdoor pool
    • Free self parking
    • RV/bus/truck parking, express check-out, and express check-in
    • A front-desk safe, a TV in the lobby, and a 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms at Quality Inn Santa Cruz Downtown Area feature comforts such as air conditioning, in addition to amenities like sound-insulated walls. Guest reviews speak well of the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Bathrooms with designer toiletries and shower/tub combinations
    • 37-inch flat-screen TVs with premium channels
    • Refrigerators, microwaves, and cribs/infant beds

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  • Parking included
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Frequently asked questions

Does Quality Inn Santa Cruz Downtown Area have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9 AM–9 PM.

How much does it cost to stay at Quality Inn Santa Cruz Downtown Area?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Santa Cruz Downtown Area on Oct 26, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Santa Cruz Downtown Area pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 100.00 per stay and a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn Santa Cruz Downtown Area?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Quality Inn Santa Cruz Downtown Area?

Check-out is at 11 AM.

Where is Quality Inn Santa Cruz Downtown Area located?

Located in Westside Santa Cruz, this hotel is steps from Ocean Street, and within 3 mi (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Town Clock are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn Santa Cruz Downtown Area Reviews

7.6

Good

8.0

Cleanliness

7.4

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 305 out of 1002 reviews
Rating 8 - Good. 363 out of 1002 reviews
Rating 6 - Okay. 183 out of 1002 reviews
Rating 4 - Poor. 88 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful & friendly staff, clean and good sized room, good location and breakfast.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The young Mr. Patel was very friendly and very helpful. The hotel was packed but they were still very accommodating.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant stay, the staff very friendly and accommodating!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and great location!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Room location was good
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Check in was easy and simple, but there was no parking available.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so clean,pretty and conveniently furnished. We will definitely be back
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the price Staff was very friendly and the rooms are clean It’s not a resort but if you want a nice place to stay while visiting the area I’d recommend this place
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
spacious, quiet, family friendly
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very nice person working. Clean. Got the job done. There was a small window that had no curtain and we had light all night shining through on our faces. Besides that, very decent motel.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and attractive. The location of the property is seedy. Too many homeless up front by the street. The property is old and needs to be updated. No division between other properties and this one. Unattractive environment.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and quiet. Close to shops and restaurants.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in town, breakfast is quite meager
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and smooth with friendly, helpful staff at every turn. The room was quiet, clean and comfortable. The shower had solid water pressure and temperature. My only complaint is regarding the breakfast selection. The room is advertised to have a hot breakfast every morning, but unfortunately it was limited to all sweet breakfast items. They had waffles, cereal, yogurt, oatmeal, sweet pastries, toast and bananas, which is a good start, but doesn't include anything that will put actual fuel into your tank, so to speak. I'm talkin' about: where's the eggs, sausage &/or bacon? Something savory or anything not sweet? Our last stay at a different Quality Inn had a bangin' breakfast with basically anything you can imagine and I suppose I expected something similar.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
I liked the proximity to restaurants and the Broadway. I didn’t like the bathroom door rubbing against the floor that made closing the door difficult for me and impossible for my wife. We thought it was going to break the laminate off the door. The office clerk said we should have switched rooms the night before. We would have if it wasn’t late and I wasn’t already too tired. He pacified my wife and said call Expedia. Expedia said call the hotel office.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

TV stand was dusty. Room was pretty clean. Make a lot noise on second floor since I stayed on the fist floor.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel, small breakfast.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Staff & service
It was nice to have the room cleaned and beds made the first night, but didn’t receive the same for the other three nights. We ate waffles, pastries, bananas, juice, and coffee. The one small window in room could have used a curtain to block out some light in the morning and night. It was a good for the price we paid on our budget.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in Santa Cruz.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very roomy and the bed was super comfortable
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Staff super nice & helpful. Great place to stay. Close to everything.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The stay has been excellent & cleanliness of the room implacable
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place.

This is the second time we’ve stayed here because it’s family friendly and not far from anything. The staff is always friendly and the hotel though on a busy street is quiet.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room given to us very spacious and clean. We had a comfortable stay.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Good affordable one night stay.

The hotel is a bit sketchy from the street but the room was spotless and quite comfortable.
Stayed 1 night in May 2024