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Best Western Inn

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Lobby
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Best Western Inn

Best Western Inn

2.5 star property

7.8/10 Good

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services
Map
126 Plymouth St, Santa Cruz, CA, 95060

Explore the area

  • Popular LocationOcean Street1 min walk
  • Popular LocationPacific Avenue15 min walk
  • Popular LocationMission Santa Cruz19 min walk
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)40 min drive

Room options

About this area

Santa Cruz

Best Western Inn is located in Westside Santa Cruz, a neighborhood in Santa Cruz, and is on the Strip and near the beach. The area's natural beauty can be seen at Moore Creek Wetland Nature Preserve and Wilder Beach Nature Preserve, while Santa Cruz Museum of Art and History and Museum of Art & History are cultural highlights. Monterey Bay National Marine Sanctuary Exploration Center and Santa Cruz Museum of Natural History are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ziplining and other activities like whale-watching.

What's nearby

  • Ocean Street - 1 min walk
  • Pacific Avenue - 15 min walk
  • Town Clock - 15 min walk
  • Santa Cruz Mission State Historic Park - 16 min walk
  • Mission Santa Cruz - 19 min walk

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • Fins Coffee - 5 min walk
  • Taqueria Los Pericos - 14 min walk
  • Lulu Carpenter's - 16 min walk
  • Verve Coffee Roasters - 16 min walk
  • Zoccoli's Deli - 17 min walk

About this property

Best Western Inn

Hotel located in Westside Santa Cruz
Free continental breakfast, a gym, and a business center are just a few of the amenities provided at Best Western Inn. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Multilingual staff, a front desk safe, and free newspapers
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak well of the breakfast, helpful staff, and location
Room features
All 28 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Fitness center

Family friendly

  • Microwave
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 14 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Santa Cruz
Best Western Santa Cruz
Best Western Inn Hotel
Best Western Inn Santa Cruz
Best Western Inn Hotel Santa Cruz

Frequently asked questions

Is Best Western Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Inn?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Best Western Inn on Feb 6, 2023 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Inn?

Self parking is free at this property.

What time is check-in at Best Western Inn?

Check-in is from 3:00 PM - anytime.

What time is check-out at Best Western Inn?

Check-out is at 11 AM.

Where is Best Western Inn located?

Located in Westside Santa Cruz, this hotel is 0.1 mi (0.1 km) from Ocean Street and 2.2 mi (3.6 km) from Monterey Bay. Pacific Avenue and Town Clock are also within 1 mi (2 km).

Can I cancel my reservation for free at Best Western Inn and receive a full refund?

Yes, Best Western Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Inn cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 898 reviews" "
" "10 - Excellent 33%
Rating 8 - Good. 331 out of 898 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 174 out of 898 reviews" "
" "6 - Okay 19%
Rating 4 - Poor. 50 out of 898 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 44 out of 898 reviews" "
" "2 - Terrible 5%

8.3/10

Cleanliness

8.3/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Laira

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pretty good but definitely one of the more run down and sketchier Best Westerns I've been to; probably wouldn't stay alone.
Stayed 2 nights in Jan 2023

2/10 Terrible

Mark

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing in particular that I liked. A very highly disliked the customer service. There were hidden fees and no staffing in the lobby in the morning. I was charged $100 which was put on hold in case something happened to the room. I was told I would get that $100 back when I checked out. When I finally checked out in the morning they told me 3 to 7 business days. When I went to check in they would not accept my AARP. The continental breakfast was not ready in the morning when it was supposed to be. I will never stay here again. I recommend others do the same.
Stayed 1 night in Jan 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!!

2/10 Terrible

Tamara

Business traveler
Disliked: Cleanliness, staff & service
I was checked in 2 visible used rooms. Then given a spic and span bottle to clean the affected areas. I reported this to the manager, nothing happened. They let the most customer PR person change my room and move my stuff to a new clean room--good. The attendant in question was still there offering dirty rooms to paid customer and clean rooms to her unpaid associates. I plan not to use this undiverse, the best Western, anymore.

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Kept having to go back to office to have room key programed to open our motel room door!
Stayed 1 night in Nov 2022

10/10 Excellent

Nelson, Las vegasy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful thank you

10/10 Excellent

EUGINE

Stayed 1 night in Oct 2022

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was cozy and quiet, what we needed for our stay.
Stayed 2 nights in Oct 2022

10/10 Excellent

Arya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nights sleep
Stayed 1 night in Oct 2022