搜索斯普林菲尔德的木屋

“If I could give the front desk a "0" star they wouldn't deserve that. At check in the desk clerk was super Unfriendly and not helpful. When we get to my room we discovered there was only one towel thus causing us to call the front desk to request more towels only to be told that 'I would have to come down to get them". We wanted to clean up before going to dinner. I asked for a manager in regards to that and other issues only to be told no management person would be available until the next day……

“Drove 2 hours to Hotel and was informed by staff there that Expedia's computers were not communicating properly with theirs. They could not honor reservation confirmation, and charged me for the stay, I had to go to a different hotel. Now Expedia states it will take 10 days to get the charge reversed. Residence Inn staff simply just sent me on my way. Not even helpful to call around yet they gave a confirmation and everything. ”

“The room was very clean and a nice comfortable bed. Pillow was as outstanding. The staff was very attentive to our questions about the property and the surroundings. What was a nice surprise was the full breakfast in the morning. Not too many places do that. Overall no complaints with the hotel and we will stay there again.”

“Did not stay $100 night for us. when I got there it was another $145 for our dog ridiculous”

“Parking easy, convenient. Breakfast good, fresh lots of choices. Room was clean and bedding comfortable. Convenient to highway and to town. Bathroom door did not latch. ”

“Good”