9.8/10 Exceptional! (1,006 reviews)
Room beautiful. We arrived very late, so the turn down service was very welcoming and room felt cosy. Staff were nonchalant, not particularly welcoming. Breakfast was ok, nothing special, particularly as the reviews rate the breakfast. Pastries were slightly stale. On check out I was struggling with two cases and shouted at by the housekeeper as I entered a cordoned off area where the floor had been recently washed. As I walked around I heard her very loudly say “do they not read?!!!” It was right at the front of the check out desk. Overall the Delamar is a lovely hotel in a superb location if you are visiting West Hartford, but didn’t feel particularly special. Btw, the lady on reception was nice and helpful, unfortunately I forget her name.
Reviewed on Aug 11, 2026
