“Struggled with the room we were initially given. The television wouldn't work, the staff had no idea how to fix it. The room also had a very intense overwhelming smell from air freshners (maybe).
We asked for a different room and were switched the second day we were there. The second room was not as large (as we had originally booked) but didn't smell and the TV worked.
The staff tried, but it appears that their hands may be tied by management.”
“Struggled with the room we were initially given. The television wouldn't work, the staff had no idea how to fix it. The room also had a very intense overwhelming smell from air freshners (maybe).
We asked for a different room and were switched the second day we were there. The second room was not as large (as we had originally booked) but didn't smell and the TV worked.
The staff tried, but it appears that their hands may be tied by management.”
Wendy