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“We had 2 rooms. 1 room was fine. The other room was hot and the thermostat wasn’t working. TV turned on but could not get a channel. The ceiling fan would not turn on.”

“We had a mix up with our room but Paul the gm did everything he could to fix it and accommodate us. Really appreciate him acknowledging the issue and trying to make it right. The pool and hot tub were great. And the location is right in the middle of the village.”

“Everything is perfect.”

“Very nice modern suite/room . Clean and spacious! Great customer service. We had a great stay!”

“Amazing stay! Perfect location to everything in town. Staff is so accommodating and helpful. Would absolutely stay again!”

“Best spot I’ve stayed in Vail”

“Hardly anything is open during this time of year in the surrounding area of the hotel. The hotel itself only had a breakfast restaurant available with no room service.”

“I really wanted to give this property a 5, but the fact that our building didn't have an elevator spoiled it for us. Having to lug our things up flights of stairs was a buzz killer. I don't remember that being in the description when I booked through Expedia...if so, I definitely would've tried to request something else. I will say, the staff was friendly, the fitness room was decent, and the shuttle was a plus. We loved the room, even though our view was just a hill of grass. We were told……