White Plains Castle Hotels

"We Didn’t eat the breakfast at the hotel.so can’t comment "

"Yes"

"You will find poor service from multiple individuals. This was a Ritz Carlton but no longer. Expect a low level of service where people are trying to do the minimum and are okay with getting low reviews."

"I stayed in this lovely home for a solid week and it was a comfortable home away from home. I found the host to be accommodating and eager to respond quickly. He was attentive to our needs and offered suggestions if inquiries were made. The home had enough room for us to be together and still enjoy personal quiet time. We utilized all aspects of the home to our delight (game room, porch, backyard, dining room, etc.). If opportunity permits, I would certainly return to this peaceful oasis. "

"This unit perfectly met our needs. Well equiped for lite cooking and comfortable with fast WiFi. While not a problem for us, it could be a challenge for those with problem with stairs."

"Brand new space. Our room was so clean!! Smelled clean. The location is perfect and walkable to restaurants, bars, grocery store. The game room was so much fun. Our host was the absolute best. Excellent communication from start to finish. Excited to return."

"Stayed for 5 nights. The air filter was absolutely polluted with dust, it looked like it hasn’t been changed in a year. Our son got an allergic reaction to the dust and had to take him to the ER during our stay. One of the beds did not have a comforter which we reported upon arrival. We were told for 3 straight days that it would be delivered and was not. It was finally delivered as we were checking out. I am a work traveler and have seen it all but the service and cleanliness were way below acceptable standards. Would not recommend. "

"The amenities were good, the apt was clean and cheerful, the response time from the host was very fast."

"Place didn't exist. Host did not respond to requests to clarify check-in. Upon arriving, the location was not as described and an individual who answered the door informed our party this was not a rental property. Had to last minute book elsewhere."