Whitehall Museum House Tours

great place - really nice owner - and rooms were really comfortable

The hotel was nice. Some of the staff was helpful. We arrived early which we were told we could get a parking pass and access to the beach. We were able to get the parking pass but then was told the beach pass is only given when it’s you check in time unless you can find a spot by the rocks in front of the hotel which is very limited spots. We tried to check in early but our room was not available yet, was told to come back at 3-3:30 which the room was still not available/ cleaned. Was told again check back at 4 and then again at 4:30 finally was able to get into our room at about 5:15pm. The staff did not apologize or show any sign of care that we had to wait.

Room was not clean, we left the room at 7:30 AM the next morning and room was not serviced on our return at 8:00 PM that night. Claimed we left a no disturb sign on our door which was not true.