Southern California All inclusive Vacations

Great location and very thoughtful staff.

Great location and very thoughtful staff.

Our stay was ok. We were concerned with noise from roads so close, but We did not even notice. We were on the second floor poolside. I thought it was cool that the hot tub and pool were open 24/7. We were never at the pool very late, just until fireworks were over, but still thought it was cool. There is a very good view of DL fireworks from the pool area. Actually we had a good view right outside our door too. Somebody else’s bar/restaurant tab was added to our account. Once we told them it was wrong the figured it out and corrected our account without any issues. The employees at the restaurant were super friendly. Really every employee was friendly and helpful The one real problem we had was that We waited for an hour past 3pm check in and our room still wasn’t ready. They ended up giving us a different room. It doesn’t sound like a big deal but when you have been traveling all day you just want to chill. I thought parking was expensive at $30+ PER DAY. I don’t know how that is in comparison to other hotels in the area, but we thought it was expensive. They never left enough towels and wash clothes for 4 people. They did empty the trash and made the beds daily. The room was clean, but our coffee,cups, liner for the ice bucket were never replenished. They last night we noticed a lot of stains on a few pillowcases.

Room was great space wise. It could have been cleaned better. Upon check in there was a lot of hair in shower and on floor. Carpet around stairs wasn’t vacuumed. I would stay here again because having the space is great for a big family, Just would like the rooms to be cleaned better.