“Property was excellent, food was outstanding, staff were very helpful, but completely ineffective. I asked the front desk and overnight staff on separate occasions to update information on the account. After being assured the changes were made, I found out later that no changes were made. Although they said they would resolve a billing issue, the issue still persists. Most disturbingly, housekeeping walked completely into the room while I was naked laying in bed. No knock. No “housekeeping”……
“Property was excellent, food was outstanding, staff were very helpful, but completely ineffective. I asked the front desk and overnight staff on separate occasions to update information on the account. After being assured the changes were made, I found out later that no changes were made. Although they said they would resolve a billing issue, the issue still persists. Most disturbingly, housekeeping walked completely into the room while I was naked laying in bed. No knock. No “housekeeping”……
Matthew