Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Learn more
Feedback

Hotel Bergidyll - Riders Haven

2.0 star property
Ski hotel with a restaurant and a bar

Choose dates to view prices

Photo gallery for Hotel Bergidyll - Riders Haven

Exterior
Living area
Exterior
Familienzimmer | Free WiFi, bed sheets
Restaurant
Hotel Bergidyll - Riders Haven welcomes winter enthusiasts with its mountain setting and continental breakfast. Guests can enjoy downhill skiing, cross-country trails, or snowboarding, then relax by the lobby fireplace or browse the on-site shops from the terrace.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Single Room

Basic Single Room | Free WiFi, bed sheets

Basic Single Room

7.2 out of 10
Good
(5 reviews)

Highlights

Heating
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 118 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with shared Bathroom

Double Room with shared Bathroom | Free WiFi, bed sheets

Double Room with shared Bathroom

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Daily housekeeping
Wardrobe or closet
  • 161 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Heating
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grosses Doppelzimmer (Large Double room)

Grosses Doppelzimmer (Large Double room) | Free WiFi, bed sheets

Grosses Doppelzimmer (Large Double room)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 248 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Familienzimmer

Familienzimmer | Free WiFi, bed sheets

Familienzimmer

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 398 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
39 Gotthardstrasse, Andermatt, UR, 6490

What's nearby

  • Gütsch - 1 min walk - 0.0 miles
  • Basecamp Andermatt - 6 min walk - 0.4 miles
  • Naetschen Ski Lift - 6 min walk - 0.4 miles
  • Gemsstock Cable Car - 6 min walk - 0.4 miles
  • Devil's Bridge - 20 min walk - 1.1 miles

Getting around

  • Andermatt Station - 4 min walk

Restaurants

  • ‪Biselli - ‬11 min walk
  • ‪Pinte Pub & Club - ‬5 min walk
  • ‪Spycher - ‬3 min walk
  • ‪Pizzeria La Curva - ‬1 min walk
  • Restaurant Mätteli

About this property

Hotel Bergidyll - Riders Haven

Property highlights
At Hotel Bergidyll - Riders Haven, you can look forward to a terrace, shopping on site, and a fireplace in the lobby. Hit the slopes at this hotel offering downhill skiing, cross-country skiing, and ski storage. Enjoy onsite activities like snowboarding and snowshoeing. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a restaurant.
You'll also find perks like:
  • Express check-out, express check-in, and multilingual staff
  • Luggage storage, a TV in the lobby, and smoke-free premises
Room features
All guestrooms at Hotel Bergidyll - Riders Haven have amenities such as free WiFi.
Other conveniences in all rooms include:
  • Wardrobes/closets, heating, and daily housekeeping

Similar properties

Indoor pool, sun loungers

Radisson Blu Hotel Reussen, Andermatt

  • Pool
  • Spa
  • Pet friendly
  • Kids pool
9.2 out of 10, Wonderful, 629 reviews
$275 nightly
The price is $286
Nov 19 - Nov 20
Total with taxes and fees
Radisson Blu Hotel Reussen, Andermatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Cross-country skiing
  • Downhill skiing
  • Shopping
  • Ski storage
  • Snowboarding
  • Snowshoeing
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • No elevator
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's MEWS mobile app before check-in

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Bergidyll Riders Haven
Hotel Bergidyll - Riders Haven Self Check-In Hotel Hotel
Hotel Bergidyll - Riders Haven Self Check-In Hotel Andermatt

Frequently asked questions

Is Hotel Bergidyll - Riders Haven pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Bergidyll - Riders Haven?

Limited spots are available.

What time is check-in at Hotel Bergidyll - Riders Haven?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Bergidyll - Riders Haven?

Check-out is at 11:00 AM.

Where is Hotel Bergidyll - Riders Haven located?

Conveniently located near the ski slopes, this Andermatt hotel is within a 10-minute walk of Gütsch, Passstraße Slope, and Pendelbahn Andermatt-Gurschen. Talabfahrt Gurschen - Andermatt and Gemsstock Cable Car are also within 10 minutes. Andermatt Station is only a 4-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Bergidyll - Riders Haven Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 64 out of 156 reviews
Rating 8 - Good. 58 out of 156 reviews
Rating 6 - Okay. 26 out of 156 reviews
Rating 4 - Poor. 6 out of 156 reviews
Rating 2 - Terrible. 2 out of 156 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Was made to feel welcome with smiles. Room nice and clean. And bar staff really nice. Cheers guys
Stayed 4 nights in Sep 2025

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant at the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean tidy and very comfortable rooms. Nothing to complain about at all - really good value.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, convenient hotel close to lifts and train station. Good breakfast and dinner as well.
Stayed 6 nights in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Perfect hotel built for a skier who spends most of their time on the slopes or in apres ski. Simple and efficient lodging.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
☺️
Stayed 1 night in Jul 2025

4/10 Poor

Ambar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The location is fantastic, and the room size is decent, but there is no staff member to help check in, no elevators to help move luggage, no coffee or hot pot in the room. Would not recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful hotel. Staff was very friendly and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Andermatt gandola and the food is top notch. Right next to the alps and people are super friendly. Breakfast is very tasty and the property looks renovated.
Stayed 5 nights in Feb 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel. Rooms very basic but clean and comfortable. Staff very friendly and helpful.. Food good too
Stayed 1 night in Jun 2024

10/10 Excellent

Kelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property but are here in an odd time between winter and summer season. This weekend none of the lifts were operating and are just about a week early from more of the restaurants being open! Our stay was great, comfortable, and slept well with a comfy bed and quiet town.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is top notch and within walking distance of the train station, gondola, co-op, restaurants and bars. There's even a great restaurant in the hotel. The complimentary breakfast has an excellent variety of breads, yogurts, cheeses, muesli, juices and unlimited espresso drinks! The ski room is a great idea just be sure to lock the door behind you since everyone's gear is stashed in the room. The common space for hotel guests was wonderful and inviting. Only a few improvements and suggestions. It would have been great to have a small refrigerator in the room since there is the convenience of having a co-op across the street. Overall the staff was great. We had a few miscommunications in regards to cleaning the room and laundry. Management was wonderful and is dedicated to making this place an amazing destination for your next visit to Andermatt!
Stayed 4 nights in Feb 2024

6/10 Okay

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities

Walls are paper thin, beware shared bathrooms.

Unless the room description EXPLICITLY says 'private bathroom', you will have a shared bathroom. Choose wisely. The walls are paper thin, got woken up on 2 different nights at 3 am by people taking phone calls or folk just coming home late from the bars. The owners/managers need to add signs to the upstairs rooms and corridors reminding people to keep the noise down. This also means people using the shared bathrooms can be heard coming and going from other rooms. The lack of a reception desk and the weird keypad locks are hard to use (I could never get the web app to work) and since most of the staff there are working the restaurant, it's hard to know how to approach with room related questions. They have a chat option but it is manned by an AI bot, so getting quick results is unreliable. All in all, an average stay.
Stayed 5 nights in Jan 2025

6/10 Okay

Anne

Liked: Cleanliness
Disliked: Staff & service
No elevator and we were up 3 flights of stairs with suitcases. No TV. Room was clean, but carpet pretty dingy. Shower was inside bathtub and hard to get in for older folks like us.
Stayed 1 night in Oct 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities
Excellent location, good size room, helpful staff
Stayed 1 night in Jul 2025

8/10 Good

Friedrich

Liked: Cleanliness, property conditions & facilities
Das Self-Check-In muss unbedingt neu und verbessert komuniziert werden, um die vielen verwirrten Gäste UND das nicht ausgebildete Restaurantpersonal zu entlassten !! Es ist Zeit für eine Verbesserung, denn dieses Hotel war nicht das einzige Self-Check-In Hotel mit schlechten, ja falschen Instruktionen.
Stayed 1 night in Aug 2025

8/10 Good

Helmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut
Stayed 1 night in Aug 2025

4/10 Poor

Tim

Nicht empfehlenswert, da große Probleme bei der Zimmervergabe. Mehrere Gäste warten seit Stunden, weil Zimmer scheinbar mehrfach belegt werden.
Stayed 1 night in Aug 2025

6/10 Okay

Bjørn Magne

Liked: Cleanliness, staff & service

Flott personale

Enkle fasiliteter. Tungvint å sjekke inn da det var online, og vi ikke fikk mail om nødvendig informasjon. Fantastisk, dyktig ung kvinne i personalet, som gav oss en varm velkomst, hjalp oss mye, og var også kveldens veldig hyggelig servitør under middagen.
Stayed 1 night in Jul 2025

4/10 Poor

Margaret

Liked: Cleanliness
Disliked: Staff & service
There is no hotel staff, only the bartender and wait staff of the restaurant. We never received unique door codes to access our rooms. The restaurant and bar pipe in aggressively terrible covers of popular songs 24/7. Worst hotel breakfast in a month in Europe! Only place I was asked for a tip in that same month.
Stayed 2 nights in Jul 2025

6/10 Okay

Dirk

Disliked: Amenities
keine Rezeption vorhanden, online Ein-und Auschecken, Zimmer riecht sehr intensiv nach irgendeinem Reinigungsmittel, Zimmer in keinem guten Zustand, Preis dafür deutlich zu hoch
Stayed 1 night in Jul 2025

10/10 Excellent

swati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent
Stayed 2 nights in Jul 2025

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Amenities
Plusses close to railway station and Co op Breakfast ok though self serve coffee machine needed Minusses no human reception so you need data on your phone to get in with key code No lift, no air con, no kettle Bathroom -Across the hall Noisy as everyone goes past room to go upstairs or down (room12) Restaurant wasn't open Expensive
Stayed 3 nights in Jun 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Ich habe mich grundsätzlich sehr wohl gefühlt, ausser im äusserst kleinen Einzelzimmer. Die Grösse dieses Zimmers ist für den Preis doch schon grenzwertig. Der Service im Restaurant war sehr gut und freundlich.
Stayed 2 nights in Jun 2025

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Jun 2025