“Excellent stay here. We asked for a quiet room, away from the elevator as we were bringing our dog. Our room was perfectly located at the end of the corridor. Room was quiet, spacious, clean and bright as we had windows on both walls due to it being a river view. Bed was massive and very comfortable. We also had a free mini bar full with fizzy juice/water which was a nice addition. Breakfast was amazing - fry up goods, fruit, pastries. Perfect location - could walk to the main part of the city……
“Very good hotel. It is a great experience of staying here when I joined a conference held in Newcastle upon Tyne. Good location, good service, good price and friendly staff.”
“We booked this as a large group and it didn't disappoint. The apartments were well laid out with ample space in the living room areas. There was great cleanliness throughout and areas stayed at a nice temperature. The accomodation was really quiet at night and the key system although awkward at first was easier than keys. The location was also great with a short tram or 20min walk into town.
Only small gripes are that we would have liked more utensils/ crockery, it would also be nice if there……
“Pros: close to train station and restaurants, great breakfast (semi-buffet), value for money
Cons: room is a but dusty, and some rooms are located in between 2 floors so you need to climb a few steps with your luggage, rmb to send a note to the hotel if you carry heavy luggage to avoid such rooms.”
“Fab little apartment. Really clean and ideal for a 3 night stay while my daughter was having surgery in the RVI - ideal location too.
Really friendly staff too.
”
“Recently stayed at The Osborne Hotel and found everything excellent. The rooms were clean and well equipped, the breakfast choices were suitable for everyone and very well cooked.
The staff were friendly and helpful. Would highly recommend staying if you are in Newcastle.”
“With the provision of a very good kitchen inside the apartment, unfortunately no dining table and chairs were provided. So my family members and I had to stand during eating. Such situation is considered very undesirable.”
"With the provision of a very good kitchen inside the apartment, unfortunately no dining table and chairs were provided. So my family members and I had to stand during eating. Such situation is considered very undesirable."
"Extremely poor service and stay. We were given a smaller room than we had asked for (images do not match the actual state of the room), and the air conditioner is broken; we were provided with fans but we do not have proper ventilation in our room, causing the room to be very hot and stuffy, and after taking a shower the room becomes very damp. Television does not work, and the fans aren't very good. There are also insect stains on the bedding. Service is misleading, we were told that our check out was at noon however we were urged to leave as soon as 11am came by, asking to charge us for overstaying in the hotel. Our belongings were held at the lobby as well because of this, and the staff were reluctant to return our belongings.
Extremely disappointed at the service and conditions of the hotel, will not recommend it to anyone."