Find luxury hotels in Charles, Providence

"Shuttle driver & desk agent was professional & polite!!! Very helpful, as well!!"

"Dinner was wonderful- food and service "

"When I am in town I will always stay here. the staff is amazing especially the woman who worked the overnight shift during my stay. I had a horrible experience at the restaurant attached to the hotel and she made my night so much better, with her service and kind words. "

"Excellent "

"Clean room "

"Hospitality , especially Valet service. "

"We have stayed here a couple times and we love it. The hotel rooms are very unique. Our first stay our balcony overlooked the indoor pool which we had never seen before. This last stay was just to get away to relax and do some shopping. We loved that our sliding glass door went right into the lobby area. Dinner and drinks as well as breakfast the next morning were just a few steps from our slider. Our room was very nice and beds were comfortable. We couldn't hear any noise from the lobby. I don't normally like hotel food but the food was delicious. Our bartender on 12/5/25 was wonderful. We enjoyed our conversations with him. He is a great bartender and person. He made us feel very welcome. My only suggestion to the hotel would be to keep the pool area warmer. It was quite chilly when we got in and out of the pool. Bring a bathrobe with you if you plan on taking advantage of rhe heated pool in winter. We look forward to going back again "

"Parking was easy room was nice and clean but not every floor has ice and the heater/ac was load every time it turned on."

"Staff was great and the hotel was beautiful! "