8/10 Very Good! (3,391 reviews)
This was our 1st trip to the Bahamas and also first time trying out the Riu properties. If you have ever been to any of the other Riu properties this one is most definitely not a “palace” by any means: it is much smaller, noisy and crowded. I will try to share a balanced feedback of my experience.
1) Elevators: there are 3 sardine sized elevators with hordes of guests fighting to get in and out. Some mornings we waited 20 minutes before being able to get into the elevator. This was the smallest elevator I have ever seen at a resort. It can be frustrating if you are trying to get to a meal reservation or just checking out.
2) Food: I tried all the restaurants. The Japanese was absolutely the worst. Stick to the buffets for a surprisingly better selection of food. The restaurants are not worth the trouble. If you want to dine at any of the non buffet restaurants you MUST make your dinner reservations when you get to the resort. Otherwise nothing will be available.
3) Rooms: clean and no issues here. The cleaning staff were on top of it and did a fabulous job. The AC is very strong and can get cold. Blankets are paper thin so if you get cold easily ask for more blankets. They also blast the AC throughout the resort
4) Drinks: were decent but nothing exceptional
5) Staff: this is where the resort needs to pay the most attention. We have been to many other Caribbean countries and the staff at this resort is the LEAST friendly. They will do what you ask but don’t seem happy.
Reviewed on Jan 5, 2026
