9.4/10 Exceptional! (571 reviews)
Stay elsewhere. I'm pretty shocked this hotel has such high rating. This place needs a serious updating and a deep clean. The only good thing this hotel offers, is the staff members. The lady at breakfast and Elena at front desk, were exceptional. Some other ones, weren't too helpful.
The day of arrival, we went up to the pool restaurant for dinner. They got my wife's order wrong. We mentioned it to the bell boy. He mentioned it to the waitress. She never came to ask us if we wanted to change it or even acknowledge her error. She never approached our table for the rest of the night. The food and option isn't the greatest. Our room had serious ant problem. We mentioned it to front desk a couple of times. They would say they would spray. Never fixed the issue. I was scared to sit my daughters on the toilet since the ants would always crawl on the seat, and would go up the towels. You would see them everywhere. We had to make sure we kept our luggages zipped up and kept them standing. The rooms and furniture are pretty outdated. The rooms look like a cheap motel. In the pool, they are missing mosiac tiles. I cut myself playing around with my daughters. There isn't enough day beds. I found some that were broken. The beach is across a very busy road. It is a public beach. It isn't theres nor do they have any sort of setup for hotel guests. I feel management's mentality is, if it ain't broke, don't fix it. Hope they actually invest some money to update it.
Reviewed on Aug 28, 2026