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2/10 Terrible
Kathy B.
Jan 24, 2023
Pet Owners Beware!!
A couple hours after checking in, our room’s fire alarm went off shortly before we were leaving to go out. The girl at front desk came and changed battery. It stopped, but shortly started back. She called someone from maintenance; we waited in lobby with our dog, who was extremely shaken. (The fire alarm sound was EXTREMELY LOUD and CONTINUOUS, not a chirping like when a battery needs replacing.) After it was ‘fixed’ we were assured it wouldn’t happen again. So we stayed, however our plans were wrecked because it was too late and there was no way we would have left our shaking dog in the room alone. We picked up a nice dinner at nearby Logan’s and started eating it in the room and then the ALARM WENT OFF AGAIN!! What a waste of a nice meal! For the third time our alarm was ‘fixed’- this time changed out completely and rewired. If it had not been so late by this point, and after our drive there , we would not have stayed. Our alarm did not go off again, but our first
night (which was half our trip, was ruined). The day we were leaving, the fire alarm two doors down woke us up between 7-7:30 going off, which leads us to suspect that many other rooms will also be sounding the alarm in the days ahead (We were told they had all just been changed to new ones) We are very concerned that someone else’s experience might be even worse than ours. If a helpless dog is in the room alone and it goes off, well that would be TORTURE. The dog would probably never be the same again. Praise the Lord ours went off BEFORE we left (because it was close.)
(The manager did refund our pet fee and gave us till 12:00 to checkout.)