8/10 Bueno
Lisa B., Ocala, Florida
6 ene. 2024
Le gustó: Limpieza
Clean villa, nice neighborhood
We had a poor experience with the check in process, the management company needs to work on improving communication.
The door code supplied did not work… we called Vacasa and 45 minutes or so later, we got supplied with the lockbox code and used that key to get in. It was inconvenient having only one key, but the key code box needed to be replaced.
When we got inside, the villa was clean and well stocked.
-tv in family room did not work and the fan in the master bedroom could not be turned off.
It was cool outside, so we adjusted it to blow the air away from us.
- a very nice maintenance man came the next day and spent about an hour working on the tv(had to switch out cable boxes), he said the fan and the key code box could not be repaired/replaced until after we left.
The codes to the gym and pool were also outdated, we got the correct codes from a nice lady at the pool.
Positive notes- we enjoyed our stay at this villa. The neighborhood and neighbors very nice and we enjoyed the amenities. Nice trails to walk our dog.
Lisa B.
Se hospedó 5 noches en diciembre de 2023