1st room we were given had a bathroom door that had been kicked in and was not able to close.
2nd room we were given had a fan facing out towards the hall placed at the door. The cleaning staff said it was because the room smelled musty.
3rd room was acceptable.
We were walked in on by a couple that had been given keys to our room just a few hours after check-in. That was awkward for all. When we let the front desk know, they asked if we had “ordered takeout and forgot about it?” My question was “do you give room keys to food delivery people?”
The other amazing part of this property (NOT) is that we booked a shuttle for midnight for our friends that were arriving late. We stopped by the desk at 11:45pm to ensure the shuttle had gone to pick them up, and I noticed their name was crossed out. I asked if this meant they were picked up, and the desk attendant said “we don’t book pickups at that time of night” I asked if they had alerted the list of numerous people crossed out, and he said “no” I called my friend and they were waiting at the curb. He told me they would need to call in and request the shuttle. I put him on speaker and he confirmed he was at the curb, and was waiting. Attendant said that was “not good enough” and my friend had to call in to request himself. So I had to hang up and watch while my friend called the hotel to request the shuttle.
We lost our key the next day and asked for a new one. They gave it without any ID required.
DO NOT STAY HERE!!
Reviewed on Jun 30, 2026
