William Hawrelak Park Tours

Room was clean, special shoutout to Nicole at the front desk she was so helpful from beginning to End! Location of hotel was handy as it was central to all hubs around Edmonton and Jasper Ave and Whyte Ave are so close you’re not out of the mix completely.

We really enjoyed our stay at the Metterra - the location is excellent, rooms were good, the valet service was really handy and we loved the breakfasat!

Overall a good stay. Staff were excellent. Parking was pricey and the lot was somewhat sketchy in terms of people there on the weekend, however nothing happened to us or our car. Room was clean and well appointed. Location on Whyte was 5/5 with a bustling night life and plenty to do and see on foot from the hotel. Main complaint: Room was way too warm and there was no way to cool it down. There was a letter in the room saying that the AC is turned off all winter (and apparently spring as well) and to shut the thermostat off to stop the fans from blowing heat into the room, but otherwise, if the room is too warm, sorry about your luck. We opened the windows through the day, but had to close them at night as Whyte is very noisy street (more on that later). When the desk kindly asked how our stay was going we told them it was good, except the room was too warm. They essentially repeated what the letter said. An offer for an oscillating fan or anything to move the air around would have been the right response, but no luck there. We did see a staff member with a fan on our second day. I suppose we could have asked, but it was too late by then. As I mentioned, the location on Whyte was great but along with that was a lot of noise from the street with an endless parade of cars showing off their altered exhaust systems. I'm talking at least a dozen or more per hour.