Riviera Beach Tours

Beautiful resort and staff was very helpful.

Rooms I thought were very nicely laid out. Amenities such as on property dinning we're very good. Had brunch at Tula one afternoon and was delicious. Service....needs a little work. Had dinner at Tula our first night. Servers Danill and Ivan (twins) were extremely, extremely, good. Attention to detail. We never waited for anything. Food was very good. They had very good knowledge about the menu and that was very helpful. We also had dinner at Ayre, Indian cuisine, and I believe we ate until we just couldn't do it anymore. Chef always comes out to greet you and took pictures with him. Was very nice and welcoming. Food was definitely spectacular. Overall we would definitely go back to this resort and still do the same. Only bad mark I'd say was Lala... Hotel bar.... They seriously need work. Servers need help desperately. I would walk up and no recognition. They had only a few couples there and it was like they were swamped and couldn't keep up. Drinks were good, however, wait time was not so good. If I'm paying this much for a resort, this much for drinks... Gotta be able to step it up and bring your A game. We spoke to one lady and she said they are working on bringing up the servers to a Forbes way of serving. Overall satisfied and we'll be back.

We stayed at Tideline and felt the property has a lot of potential, but it fell short in several areas considering it’s marketed as a resort and charges premium fees. The $50/day resort fee plus $35/day valet felt steep, especially with an automatic 20% gratuity added to every check. During our stay, the elevators were not functioning well, parts of the hallways were noticeably hot, and there was no bell service available. In our room, part of the furniture — specifically the bed frame — was broken, which was disappointing. We had no snacks as advertised in the room info guide. There were definitely positives too. The food was great, the outdoor views and atmosphere were beautiful, and the service overall was pretty good. The valet team especially stood out and provided excellent service. Housekeeping was okay, but the floors could use more attention and upkeep, especially for an oceanfront resort where sand and moisture are expected. We also booked an ocean-view room, but palm trees blocked much of our view, which was a bit disappointing. We didn’t get to experience the spa or spend time on the beach during this trip, so I can’t comment on those amenities. Overall, Tideline has a lot of charm and potential, but some maintenance and operational improvements would go a long way toward creating the resort experience guests expect at this price point. Thanks to all the staff.