Juanillo Beach Tours

Second time staying here. First time was pleasant. This time wasn’t as pleasant. Hotel was packed. My room was changed 4 times. First room ac stopped working, over 20 mosquito bites. I could hear the pigeons in the corners of the roof and could even see feathers coming through the cracks. Second room had a roof leak. Third room ac was leaking and mold everywhere. 4th room ac stopped working but they did fix it. Maintenance guy Moises is the man! Food was par. All the staff there is amazing. Beautiful views. Plenty to do. Restaurants, excursions, etc. Will stay in the future but definitely will inspect room before unpacking.

Overall, we had a pleasant stay, and the room was spacious, clean, and comfortable. However, there were some areas that could be improved. The long wait times at some of the restaurants were frustrating, and there wasn’t much to do besides relax, so we occasionally felt bored. The food was okay, and the buffet offered a wide variety of options, although some dishes were more enjoyable than others. The staff experience was mixed; some employees were friendly and welcoming, while others seemed less enthusiastic. With shorter wait times, more activities, improved food options, and more consistent customer service, the overall experience could be even better. Despite these drawbacks, we appreciated the nice, clean room and enjoyed having time to relax.