“There wasn’t a soul on property, the doors were locked and the grass and weeds we’re 4’ tall . So basically this location was shut down and yet you still charged me”
“I go 3,4,5 times a year, I’ve been going to la Quinta for years, last few times there’s always things missing, we’re always three people, towels only two bath towels, two
face towels, but this recent visit, the room look old, things missing, their breakfast there was no pancake mix, only white bread. Disappointed, I might have to look for another hotel.”
“Our original room had not been finished cleaned when we arrived. They moved us to a different room that was ready. There were dirt particles on the floor and the bottom of toilet was dirty. Built up dirt and urine splatter had not been cleaned up. Tub area had hard water stains as well. When walking through the hallways you could also see dirt buildup along the edges by doors etc.
I would not stay at this property again. Your housekeeping staff needs to be educated on properly cleaning……