恩格瞭望塔

Carpeting in room felt damp on feet. A dehumidifier might be helpful. The 2nd night our TV lost all local channels and the desk girl said she couldn't do anything about it. Very disappointed.

We stayed 2 nights Thurs and Friday we paid over $500. We came back to hotel on Friday in need of a shower after cutting trees down all day. Our room was not clean and there were no clean towels. We went down to the desk and they said "we don't have any room service". that's a first for us. Also, the bathroom floor was splattered with something when we first arrived. We complained and they acted like they were going to take care of the barhroom, but no one ever came up. Room 228. The carpet was stained. They need to remove all the carpeting and put in linoleum, easier to clean. The breakfast was hot and fresh, but it was very small and I er crowded. Not enough room for people to move around. Also there is no elevator for the second floor. (I thought that was mandatory) Good thing we didn't have any guest that were handicapped. Probably will never stay again.

Everyone was so friendly. Answered any questions we had. Gave us directions when we needed them. Our room was clean, the breakfasts were delicious! The pool was a big hit with the grandkids & parents. The parking lot was clean and well lit. We enjoyed our stay very much! Thank you for making us feel at home!