Find all hotels by Preferred in Xcaret

"The resort was wonderful. The suite was spacious, clean, and beautiful. Most of the staff, especially the servers and bartenders, were great. The area felt safe and quiet to walk around."

"Loved the spa. We went durning off season, but the pool staff was very limited. Even tipping didnt see the staff often. I gave a lower rating for the condition of the resort, but am aware they are currently remodling. Over all we love this resort!"

"Esthetic, clean, great customer service on point. Definitely coming back ! "

"Staff was amazing "

"Service was the best "

"The Ocean Maya Royale was one of the best all inclusive resorts me and my husband have stayed at. The food was great, the room was clean, and the staff was fantastic! The shows and daily activities were fun. The beach was nice as well. The sports bar bartenders were awesome! Room service was a nice perk. Plus loved having all of the hotel info located on the app!"

"The hotel view was nice. The rooms were far but I liked the convenience of the golf trolly. The food was okay, not the best. "

"Family friendly excellent value for the money"

"A lot of scams "