Find all hotels by Preferred in Playa del Carmen

"The resort was wonderful. The suite was spacious, clean, and beautiful. Most of the staff, especially the servers and bartenders, were great. The area felt safe and quiet to walk around."

"10-10 el lugar super relax para convivir en familia"

"I love the food the service everybody is very nice definitely I come back!!!"

"Loved the spa. We went durning off season, but the pool staff was very limited. Even tipping didnt see the staff often. I gave a lower rating for the condition of the resort, but am aware they are currently remodling. Over all we love this resort!"

"Staff is wonderful. Ricardo is very caring. Overall property is beautiful. Ocean is within walking distance."

"Esthetic, clean, great customer service on point. Definitely coming back ! "

"Staff"

"Staff was amazing "

"The Ocean Maya Royale was one of the best all inclusive resorts me and my husband have stayed at. The food was great, the room was clean, and the staff was fantastic! The shows and daily activities were fun. The beach was nice as well. The sports bar bartenders were awesome! Room service was a nice perk. Plus loved having all of the hotel info located on the app!"