预订埃克斯卡雷特生态公园酒店宾馆住宿限时优惠

“This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'……

“Esta lindo y limpio ”

“不错”

“非常适合全家一起来这里住几天”

“Elevator didn’t wotk”

“😍👍”

“We will definitely return to this beach and hotel! So much to do, see, eat. Steakhouse was out favorite”

“The property is well kept and clean. The only thing I dislike was that there were no service at the beach area.”

“My husband and I are in love with this resort. Everything about this resort is perfect. We were welcomed with a refreshing drink and a cold towel upon arrival. The lobby is open air, minimalist, tastefully decorated and clean. Actually, the entire resort is very clean. There is always someone cleaning or minding the plants in the common areas. We decided to stay here to celebrate our 43rd anniversary and this resort did not disappoint. They celebrated our anniversary every night after……

“Swim up bars were convenient and pool were all very nice various sized pools throughout the property so everyone can enjoy”

“Amazing staff, great service all around.”

“Los restaurants que reserva para la cena todos excelentes excepto el mexicano de tacos. En general la propiedad en areas comunes, necesita estar mas limpio de vasos y basureros. No me gusto el q constatemente llega el personal a interrumpirte para ofrecerte q te hagas Socio. Pesimo q la propiedad tenga zonas divididas por el family concierge. Que no digan que es all inclusive si no puedes entrar a todas las areas.”

“Pools very good! Air conditioning was a bit weak in the room. But everything else was good.”

“After a couple nights in a room with sub par air conditioning, the amazing team here not only moved us to a room with ice cold AC but also upgraded us at no charge to a suite! We are so grateful. We ate at the Italian restaurant, the French restaurant, the buffet, and our favorite is Chayita, the 24 hour taco/burrito restaurant. While the sea bass at the French restaurant was perhaps the best thing I’ve ever eaten in my life, the steaks my wife and son ordered were overcooked and under seasoned.……

“非常棒 完美的服务 景色以及设施 餐厅也非常美味！”

“It was a great time”

“My husband and I absolutely loved our stay. One of the most incredible resorts we have stayed at - the service definitely made our stay more enjoyable. The staff really do go above and beyond. The daily activities were also amazing. Can't wait to return.”

“I’ve been to Akumal & Playa Blanca secrets.. this ranks last in our list. The property seemed worn down, food quality was not a good as the other secrets, and overall the service was very slow at any restaurant we dined in. Probably will not return to this property. When you’ve been to other high quality resorts.. you kinda expect almost the same experience.”