4/10 很差
Natalie
2025 年 7 月 15 日
满意：住宿条件和设施
不满意：服务设施
This is definitely one of the worst resorts to go to most of the staff is rude and basically dont want to help with anything. The food for the reservation resturants are bland and hardly cooked, wasnt good at all the only restaurant i would say was good is magaritas thats about it. The AC in the restaurants wasnt working either like for the buffet self serve people have sweat dripping off there arms in to the buffet food due to like of ventilation and proper AC. There is like 1 bartender per bar so you have to wait 30 mins for a drink unless you tip heavy then he will skip people for you i will say that but again who pays all this money to have to go and spend extra just to get proper service the room service wasnt good either the first day we arrived they insisted on taking our luggage to the room even tho i told them its ok ill take it but they kept saying not to worry took them 1 hr to get it to our room even tho they said 10 mins. Also they tried to get access in to the suitcases tried to pry the locks open luckily they didnt get in they also upcharge on vertain alcoholic beverages like titos as if its a top tier alcohol and there is tedious rules everywhere basically restricting your fun the pools are also extremely hot the water isnt cool so its like you're going in to some soup you would think they would have chillers for the pool to ensure there customers comfort also when Requesting a certain type of alcohol keep an eye on them making your drink they'll give you blah
Natalie
2025 年 7 月入住 5 晚
