Title: Ocean Riviera Paradise All Inclusive Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=15099903&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ocean Riviera Paradise All Inclusive Guests enjoy poolside bars and waterslides during the day, then dance the night away or rejuvenate with treatments at Despacio Spa ## Photo gallery for Ocean Riviera Paradise All Inclusive ![Free minibar, in-room safe, desk, free WiFi - Ocean Riviera Paradise All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d595874f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room - Ocean Riviera Paradise All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/7d3ed260.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Ocean Riviera Paradise All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/8bf1859a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![10 bars/lounges, 4 swim-up bars, 4 poolside bars - Ocean Riviera Paradise All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/9582d284.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Privilege Master Suite RoofTop | Terrace/patio - Ocean Riviera Paradise All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/888239ca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ocean Riviera Paradise All Inclusive offers beachfront relaxation near Quinta Avenida. Enjoy international cuisine at 11 restaurants, a water park, volleyball, basketball, and spa treatments. Free in-room WiFi keeps everyone connected. ## Reviews 8.4 Very good ## Popular amenities - All inclusive - Spa - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Mar 28 - Mar 29](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 29 - Mar 30](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 15 of 15 rooms ### View all photos for Privilege Master Suite Ocean Front ![Privilege Master Suite Ocean Front | Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/f5934552.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Master Suite Ocean Front 10.0 Exceptional 1 review - Ocean view - 1246 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Privilege Master Suite RoofTop ![Privilege Master Suite RoofTop | Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/679a07aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Master Suite RoofTop - Ocean view - 2002 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Daisy Junior Suite Garden View ![Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/e6e0d8dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Daisy Junior Suite Garden View 8.2 Very good 115 reviews - Garden view - 614 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for PRIVILEGE MASTER SUITE SWIM UP ![View from room](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/2a949863.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PRIVILEGE MASTER SUITE SWIM UP - 1237 sq ft - Sleeps 3 ### View all photos for Daisy Junior Suite Pool View ![View from room](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/5dcf2e92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Daisy Junior Suite Pool View 8.2 Very good 33 reviews - 614 sq ft - Sleeps 4 ### View all photos for Privilege Junior Suite Garden View ![Privilege Junior Suite Garden View | Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/8d717c63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Junior Suite Garden View 9.2 Wonderful 20 reviews - Garden view - 614 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Privilege Junior Suite Pool View ![Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/e988a5a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Junior Suite Pool View 9.8 Exceptional 6 reviews - 614 sq ft - Sleeps 3 - 1 King Bed ### View all photos for PRIVILEGE JUNIOR SUITE SWIM UP ![PRIVILEGE JUNIOR SUITE SWIM UP | Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/fe76f1e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PRIVILEGE JUNIOR SUITE SWIM UP 9.0 Wonderful 17 reviews - 613 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Privilege Junior Suite Rooftop ![Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/539ba144.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Junior Suite Rooftop 9.0 Wonderful 10 reviews - Resort view - 1453 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite Standard ![Junior Suite Standard | Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d0f48e61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Standard 8.4 Very good 141 reviews - Garden view - 614 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Privilege Master Suite ![Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/a276439b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Master Suite - 1242 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Privilege Junior Suite Rooftop Pool View ![View from room](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/fba850af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Junior Suite Rooftop Pool View - 1453 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Room, Pool View (suite) ![Junior Room, Pool View (suite) | Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/c066bf6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, Pool View (suite) 9.0 Wonderful 4 reviews - 614 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Junior Suite Rooftop ![Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/b5ac00ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Rooftop - 1453 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite Swim Up ![Junior Suite Swim Up | Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/67118d8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Swim Up 8.0 Very good 1 review - 614 sq ft - 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Adults Only - Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - Breakfast included - All inclusive 8.8 Excellent 1,000 reviews $423 nightly $518 total Apr 19 - Apr 20 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3f7463e0-c6aa-4941-8aaf-038a649ba794&top_cur=USD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2410000/2406400/2406344/16e00950_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All inclusive - Spa 9.6 Exceptional 961 reviews $1,146 nightly $1,390 total Apr 14 - Apr 15 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2026-4-14&chkout=2026-4-15&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3f7463e0-c6aa-4941-8aaf-038a649ba794&top_cur=USD) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/a74c11a1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet friendly 9.2 Wonderful 1,090 reviews $96 nightly $119 total Apr 9 - Apr 10 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Residence-Inn-By-Marriott-Playa-Del-Carmen.h70558507.Hotel-Information?chkin=2026-4-9&chkout=2026-4-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3f7463e0-c6aa-4941-8aaf-038a649ba794&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) ## About the neighborhood Located in Playa del Carmen, Ocean Riviera Paradise All Inclusive is on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Tres Rios Ecopark. Traveling with kids? Consider Xcaret Eco Theme Park and Temazcal Natura. Looking to get your feet wet? Scuba diving and snorkeling adventures can be found near the property. [Visit our Playa del Carmen travel guide](https://www.expedia.com/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.66644%2C-87.03495&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NqU68R_8Y6x6LN9KTBn2aNEQ1Xg=) Playa del Carmen, QROO ### What's nearby - ![Quinta Avenida](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 9 min drive \- 3.5 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 10 min drive \- 3.5 miles - ![Insel vor Playa del Carmen, Strand Maroma, Mexiko](https://images.trvl-media.com/place/6160476/b607290e-1d31-4b7f-a67d-1d4664ebefd7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maroma Beach 17 min drive \- 9.6 miles - ![Xcaret Eco Theme Park](https://images.trvl-media.com/place/6074370/fbcd4d30-631c-40d8-91ed-381f8d2bf281.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xcaret Eco Theme Park 20 min drive \- 10.9 miles - Playa Xcalacoco 9 min walk \- 0.5 miles ### Getting around - Cancun Intl. Airport (CUN) 46 min drive ### Restaurants - Amaranto 5 min walk - Mike’s Coffee 19 min walk - Piano Bar 20 min walk - El Templo 16 min walk - Fresco Bar 14 min walk ## About this property ### Ocean Riviera Paradise All Inclusive Luxury all-inclusive property near Quinta Avenida Take advantage of free water park access, a nightclub, and a bowling alley at Ocean Riviera Paradise All Inclusive. This property is a great place to bask in the sun with a beachfront location and beach volleyball. Treat yourself to reflexology, a Thai massage, or a manicure/pedicure at Despacio, the onsite spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and French cuisine. Enjoy the 24-hour gym, as well as activities like basketball and volleyball. In addition to 4 swim-up bars and 4 poolside bars, guests can connect to free in-room WiFi. Additional perks include: - 5 outdoor pools and a children's pool, along with 4 swim-up bars, sun loungers, and pool umbrellas - Free self parking - 3 outdoor tennis courts, babysitting (surcharge), and meeting rooms - Luggage storage, a 24-hour front desk, and tour/ticket assistance - Guest reviews give top marks for the pool, helpful staff, and location Room features All 782 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi. Guest reviews highly rate the clean rooms at the property. Other amenities include: - Free toiletries and hair dryers - 40-inch LED TVs with satellite channels - LED light bulbs, coffee/tea makers, and ceiling fans ### All inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included Room service during certain hours In-room minibar (all beverages included) ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Water activities Scuba-diving lessons ### Land activities Fitness facilities Tennis Volleyball ### Entertainment Onsite entertainment and activities Access to onsite nightclubs ### Awards and affiliations Eco-Certified Property This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8c15dae5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Riviera Princess - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - 10 bars/lounges - 11 restaurants - 4 poolside bars - 4 swim-up bars - A coffee shop/cafe - Couples/private dining - Private picnics - Snack bar/deli ### Restaurants on site - Amaranto - Blue Moon - La Locanda - Ruta 66 - Sakura ### Things to do - 24-hour gym - 3 outdoor tennis courts - 5 outdoor pools - Arcade/game room - Basketball - Beach volleyball - Billiards/pool table - Bowling alley - Children's pool - Free children's club - Free water park - Full-service spa - Hot tub - Nightclub - Outdoor pool (guest access) - Playground - Shopping - Stereo - Table tennis - TV in common areas ### Family friendly - 5 outdoor pools - Arcade/game room - Babysitting (surcharge) - Bowling alley - Children's pool - Free children's club - Free supervised activities for children - Free water park access - Grocery/convenience store - Laundry facilities - Lifeguards on site - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business center - Computer station - Meeting rooms ### Outdoors - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Couples treatment rooms - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Magnifying mirror - No elevator ### More - 4 buildings - 4 floors - At least 80% lighting from LEDs - Built in 2016 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Lifeguards - Local artist showcase - Mediterranean architecture - Mosquito nets - Reception hall - Smoking not allowed - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - 40-inch LED TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Free stocked minibar - Limited room service ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Energy-saving switches in guestrooms - Laptop-compatible safe - LED lighting - Phone - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:30 AM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.31 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards, debit cards, and cash This property uses a grey water recycling system Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24 A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Only registered guests are allowed in the guestrooms ## Frequently asked questions ### Does Ocean Riviera Paradise All Inclusive have a pool? ### How much does it cost to stay at Ocean Riviera Paradise All Inclusive? ### Is Ocean Riviera Paradise All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Ocean Riviera Paradise All Inclusive? ### What time is check-out at Ocean Riviera Paradise All Inclusive? ### Are there all-inclusive benefits at Ocean Riviera Paradise All Inclusive? ### Where is Ocean Riviera Paradise All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ocean Riviera Paradise All Inclusive Reviews 8.4 ### Very Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Amenities ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 1,479 8 - Good 719 6 - Okay 359 4 - Poor 173 2 - Terrible 149 ## Reviews Verified ### 10/10 Excellent #### Quintin Mar 27, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A fantastic resort with tons of amenities, helpful and friendly staff and the best food. Would absolutely recommend ##### Quintin Stayed 10 nights in Mar 2026 Verified ### 8/10 Good #### Whitney Mar 27, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall the stay was good. Only slight downfall was the difficulty in getting chairs by the pool at the ocean and making reservations for certain dinner spots. ##### Whitney Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### ELSA PASTO Mar 27, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There is a teens club for people over the age of 12 and a kids club for younger kids aged 5-12 years old and the pools were great the staff hotel had lots of activities to do in the water ##### ELSA PASTO Stayed 7 nights in Mar 2026 Verified ### 8/10 Good #### Juan Mar 27, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place for families with kids, good food and very nice staff. ##### Juan Stayed 5 nights in Mar 2026 Verified ### 8/10 Good #### John Mar 26, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort, great time, excellent staff and food. Definitely would go again. ##### John Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Parisa Mar 26, 2026 Liked: Cleanliness, staff & service, amenities We had a lovely stay overall. The food was great and there were plenty of amenities to enjoy. The ice cream shop and coffee shop were definitely highlights — both were excellent and something we looked forward to every day. That said, the rooms did not meet our expectations. The bed was making broken, creaking noises, and the fan didn’t feel safe to turn on. The bathroom was quite old, and the shower area was very slippery, which made it unsafe, especially with kids. With some updates to the rooms, this place could be amazing, but for now it was a mix of great common areas and disappointing accommodations ##### Parisa Stayed 7 nights in Feb 2026 Verified ### 8/10 Good #### Michelle Mar 26, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Families with young children would definitely love this hotel for the pool and park area. We were there during March Break so it was very busy. We had to sit on our towels on the beach on our first day as there was no available chairs. Other people were in the same situation. The pool at the beach was great especially because they did not play music at this pool. Overall, the restaurants were good and we enjoyed the food. I did not like that you have to line up early in the morning to book one of the hotels. Two other restaurants coudl be booked via the app. I could not get the app to work on my phone but my husband managed to get the app working. Also, we usually had to wait for a table at the restaurant near the beach. There are some rocky areas at the beach but you can still get in the ocean and swim. Rooms were spacious and comfortable. Overall, we were happy with our stay but the hotel and staff could make some simple changes to offer better service to its guests. ##### Michelle Stayed 6 nights in Mar 2026 Verified ### 8/10 Good #### Pierre Mar 26, 2026 Liked: Cleanliness, staff & service, amenities A ##### Pierre Stayed 10 nights in Mar 2026 Verified ### 6/10 Okay #### Charetzeni Mar 26, 2026 Liked: Cleanliness, amenities, property conditions & facilities I was expecting a better experience but I found the food to just be okay and the service was not to par to what other hotels offer. The buffet coffee was absolutely awful. Some room for improvement for sure. Hotel lobby was gorgeous. ##### Charetzeni Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### Eduardo Mar 26, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and great staff. ##### Eduardo Stayed 7 nights in Mar 2026 Verified ### 6/10 Okay #### Trinasia Mar 25, 2026 Liked: Staff & service, property conditions & facilities The room was beautiful and spacious. Hot tub only had Luke warm water coming out. Large tub in first floor bathroom was a bit dirty. Staff were extremely friendly and helpful. ##### Trinasia Stayed 4 nights in Mar 2026 Verified ### 2/10 Terrible #### guelsy Mar 25, 2026 Disliked: Cleanliness, amenities, property conditions & facilities Not much to do, smaller than i expected, the food was ok. I got food poisoning. Honestly such a bad experience. Also fell down the stairs inside my suite, theres no grip, very slippery. Would not go again, would not recommend ##### guelsy Stayed 4 nights in Mar 2026 Verified ### 4/10 Poor #### Fidencio Mar 25, 2026 Hello, I wanted to take a moment to provide feedback regarding my recent stay at your resort. My family and I have been traveling to Cancun and Playa del Carmen for over 25 years, and this was our first time staying at your property. Unfortunately, our experience did not meet expectations due to several issues during our visit. To begin with, we reported the lack of hot water in our room on three separate occasions, and the issue was never resolved during our stay. This was extremely disappointing. Additionally, one evening, two couples traveling with us experienced a serious issue accessing their room in the El Beso section. They contacted me for assistance, and I attempted to reach the front desk multiple times, but no one answered the phone. As a result, they were forced to walk all the way to the front desk late at night to resolve the issue, which is unacceptable for a resort of this standard. We were also disappointed with the dining experience. The food at both the steakhouse and the Italian restaurant did not meet expectations, and the liquor selection was very limited. Needless to say, all six of us in our group were very disappointed. It is unfortunate that what should have been a memorable and enjoyable trip turned into a frustrating experience. Based on this visit, we will not be returning or recommending this resort to others. ##### Fidencio Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### Akberet Mar 25, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Everything excellent excellent special food! The room atmosphere good but the wall is very moody When they open the door, they smelled bad focussing it fix it the wall, please thank you and appreciate it outside of a reason to have some people the do it massage excellent and fair price👍 ##### Akberet Stayed 8 nights in Mar 2026 Verified ### 6/10 Okay #### Carolina Mar 24, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was always very clean and smelled very good. Pools were cleaned, but many people hold their seats with towels, so get out there early, or you will have no seats. Mainly in building 1 and the adult pool. On the last day, they got strict and started removing people's stuff from chairs that were used for 1/2 hour or more. ##### Carolina Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### Rebecca Elise Mar 24, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My husband and I stayed from March 15-20th. We were greeted by Manuel upon check in and helped us to upgrade to El Beso. Our luggage was stored as we arrived before lunch and check in was at 3pm (which we anticipated). He also helped us make a dinner reservation for that evening. We were able to relax by the pool and have lunch while we waited for our room to be ready. Once we got to our room, it was very clean and quite spacious. Our luggage was delivered very quickly with a smile. Our dinner reservation was booked for later in the evening, so we ordered room service on the app. It was easy to order and the food came a lot faster than we expected. We ate at La Locanda (shoutout to servers Mario and Jose for great service!) that night and it was delicious. We also ate dinner at Blue Moon, Margarita (shout out to Michael for great service) and the Steak House (shoutout to Wilbert for great service!) and were happy with all of our meals. The buffet at breakfast and lunch were great options. We always found something we enjoyed. With our El Beso upgrade, we were able to have breakfast at Margarita and enjoyed that a couple of mornings. We ate lunches at Pez Vela (beach restaurant), La Petite Creperie and El Beso Snack and enjoyed all of our meals. We spent most of our days poolside. Shoutout to Lizbeth for keeping our drinks full and to William and Andres on the entertainment team for all the fun and for having games we could play from our chairs! An overall great time!! ##### Rebecca Elise Stayed 5 nights in Mar 2026 Verified ### 4/10 Poor #### Joseph Mar 24, 2026 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service The room was in excellent shape and i thought the value was fair, the food situation was disappointing but the room made up for it. ##### Joseph Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Julieth M Zuluaga Mar 23, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities From the Location to the commons areas this is a 5star hotel, staff, food, amenities, cleanliness, restaurants, the beach, kids water park…. Everything was amazing fabulous and I can continue for 2 pages about how everything is perfect in this resort…Thank you All the staff and people that contributed to make this vacations into memorable time. We will be back and will share our experience we all our families and friends. ![](https://a.travel-assets.com/ugc/hotel-reviews/ad21ab9f-ea5d-4a4f-bf33-a873abfc553d-1774303838636.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5c48bb55-bb58-4ded-b549-8f372e2c91d5-1774303864344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5735f490-a0e4-4113-9603-b2899577d41b-1774303875939.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julieth M Zuluaga Stayed 4 nights in Mar 2026 Verified ### 8/10 Good #### Tanya Rachel Mar 23, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is very modern and Americanized, didn’t feel authentic Mexican. Beautifully designed with really great food. The buffet was amazing always had something new to discover. Did not like the wait times to get into the buffet or the order coffee from there little on site coffee shop. It was impossible to just go somewhere and help yourself to morning coffee. You had to wait to be sat then wait for the waiter to come over to your table (at the buffet) the train brings you around which helps since the resort is so big: the beach side pool is very sleek. Staff friendly. The gym is beautiful and nice tennis courts. Nightly live musicians were talented. I loved the smell in the lobby. ![](https://a.travel-assets.com/ugc/hotel-reviews/c3315d75-9cbc-4698-ac35-49fdd9925f78-1774224945171.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/adecf9ce-2659-4860-8807-35f92ccfe247-1774224945754.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fddd1b39-edbf-4982-bc06-a84bd74b3111-1774224946457.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/85d0e599-e061-4083-b54a-a55b186d5858-1774224946103.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tanya Rachel Stayed 7 nights in Mar 2026 Verified ### 10/10 Excellent #### Emily Mar 22, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was clean, safe, quiet and easy to find your way around which was nice traveling with kids. There were a few pools to pick from and we were always able to find a chair on the deck. For people who complained about the beach, yes it is small but it was well kept by the staff and my kids enjoyed it. My only complaint was there could have been more staff working in the restaurants as there was often long wait times for things. The buffet staff were incredibly busy and constantly moving and as such we made if halfway through breakfast without water or coffee. This was not a fault to the staff as they were doing the best they can, this also lead to long wait times for food/service at the restaurants as well. We would definitely come back. ##### Emily Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### Sarah Mar 22, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Amazing experience! ##### Sarah Stayed 5 nights in Mar 2026 Verified ### 10/10 Excellent #### Marc-Antoine Mar 22, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was great for kids, we had 3 kids in our group, 6-7-9 and they got bored of the water park pretty quick, it is geared toward young children. Food was good, beachside pool was great, the ocean is pretty rocky to swim in. Drink and service was great. I would recommend it. ![](https://a.travel-assets.com/ugc/hotel-reviews/8c54b6af-10dd-4902-8306-684dbbb2cf39-1774214463791.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marc-Antoine Stayed 8 nights in Mar 2026 Verified ### 6/10 Okay #### Vernicka Mar 22, 2026 Liked: Cleanliness, amenities Overall, Ocean Riviera Paradise is a beautiful resort with strong amenities. The beach, pools, and restaurants were enjoyable, and my son had an amazing time, he made friends and truly enjoyed the experience. Unfortunately, there were some major inconsistencies in service. Our original room was next to active construction, and the paint smell was overwhelming. After we raised the concern, we were moved to a one-bedroom suite in the Privilege section, which was much better. However, despite being placed in that section, we were not given access to Privilege amenities because we had green wristbands instead of black. This caused repeated issues, we were denied entry to certain restaurants, could not access services in that area, and were even turned away when trying to get towels at the Privilege pool. What was most concerning was that staff repeatedly pointed out that we “booked through Expedia,” and it felt like that came with a lower level of service. The overall experience made us feel singled out and unwelcome at times. As a parent, it was especially disappointing to have my child notice and question why we were being treated differently. The resort has great potential, but better coordination and consistent guest service are needed. ##### Vernicka Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### Claudio Mar 22, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Claudio Stayed 7 nights in Mar 2026 Verified ### 8/10 Good #### Erik Mar 21, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean rooms ##### Erik Stayed 3 nights in Mar 2026 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) - [Fairmont Mayakoba](https://www.expedia.com/Playa-Del-Carmen-Hotels-Fairmont-Mayakoba.h1273486.Hotel-Information) - [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) - [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) - [Fairmont Mayakoba Riviera Maya - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Fairmont-Mayakoba-All-Inclusive.h10364193.Hotel-Information) - [El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only](https://www.expedia.com/Playa-Del-Carmen-Hotels-El-Dorado-Casitas-Royale.h1797391.Hotel-Information) - [Valentin Imperial Rivera Maya All Inclusive - Adult Only](https://www.expedia.com/Playa-Del-Carmen-Hotels-Valentin-Imperial-Riviera-Maya-All-Inclusive-Adults-Only.h1789787.Hotel-Information) - [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) - [Iberostar Waves Paraíso del Mar - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Iberostar-Paraiso-Del-Mar-All-Inclusive.h2106689.Hotel-Information) - [Grand Sunset Princess - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information) - [Vidanta Riviera Maya - Grand Mayan](https://www.expedia.com/Playa-Del-Carmen-Hotels-Vidanta-Riviera-Maya-Grand-Mayan.h48277373.Hotel-Information) - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) - [Iberostar Selection Paraíso Lindo - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Iberostar-Selection-Paraiso-Lindo-All-Inclusive.h2802482.Hotel-Information) - [Grand Riviera Princess - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) - [Occidental at Xcaret Destination - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Occidental-At-Xcaret-Destination-All-Inclusive.h882765.Hotel-Information) - [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.com/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) - [Catalonia Playa Maroma – All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) - [Grand Velas Riviera Maya - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information) - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.com/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) - [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.com/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) - [Flights to Solidaridad](https://www.expedia.com/Destinations-In-Solidaridad.d553248631043262469.Flight-Destinations) - [Solidaridad Vacations](https://www.expedia.com/Solidaridad.d553248631043262469.Destination-Travel-Guides) - [Car rentals near Solidaridad](https://www.expedia.com/Destinations-In-Solidaridad.d553248631043262469.Car-Rental-Destinations) - [Solidaridad Vacation Rentals](https://www.expedia.com/Destinations-In-Solidaridad.d553248631043262469.Vacation-Rental-Destinations) - [Things to do in Solidaridad](https://www.expedia.com/Things-To-Do-In-Solidaridad.d553248631043262469.Travel-Guide-Activities)