Europe Eco-friendly Vacations

It is a self service hotel in the sense that you are asked to carry your suitcases up and down of flights of stairs and even to storage room to store your bags. It is set up like a maze and annoying to navigate to find your way around and no one offers to show you around. Quite Far from attractions too. I would not stay here again. It is clean but I expect that from a pricy hotel. Service for us was lacking.

What’s good - Hotel is lovely, modern - Rooms are roomy and spotlessly clean - Staff are great - Food choices good and good quality - Drinks choice is great, especially in the main bar - Entertainment good, especially in the main bar What’s not so good… - Location, it’s a little bit away from the strip (but I knew that when I booked) - Whilst food choices are great, nothing is ever hot. They need to find a way to ensure that items are kept hot - A La Carte issues, I booked all inclusive via Expedia but the hotel advised me that Expedia customers didn’t get access to this restaurant. After pointing out that no where on either the hotels website or Expedia did it state this, they agreed to give us a night in the restaurant but this should never have happened

Amazing staff, brilliant stay for the family

Didn’t have breakfast there, as wanted to explore different little eateries in the local area. Our room was spacious with a huge bed! Will definitely go back as want to try out the Bar & Restaurant

Boutique hotel with beautiful decoration. Dinner was tasty. Room is very small. Very close to the main station but far from major attractions

Amazing staff, brilliant stay for the family

Wonderful hotel in a great waterfront location. Walking distance to lots if restaurants and beautiful walks.

Conveniently-located hotel (less than 20 minutes' walk to downtown Brussels and the Christmas markets) with a hipster-artsy theme. Overall very maintained and with a unique aesthetic. Excellent views of the Brussels skyline in some rooms (we were on the 7th floor).

It is a self service hotel in the sense that you are asked to carry your suitcases up and down of flights of stairs and even to storage room to store your bags. It is set up like a maze and annoying to navigate to find your way around and no one offers to show you around. Quite Far from attractions too. I would not stay here again. It is clean but I expect that from a pricy hotel. Service for us was lacking.

Helpful check in and informative. Generous sized family room. Spotless. Complimentary tea, coffee pods, bottled water, shower gels, shampoo and conditioner, body lotion, shower caps!

Our check -in process was great and the first room we were assigned was almost perfect except very,very cold. We received a portable heater which worked well but then some of the main lighting in the room suddenly went off. We had to switch rooms but the second room was not as clean and had other issues.

Amazing staff, brilliant stay for the family

​I stayed at the NEYA Lisboa Hotel as a personal celebration for beating cancer, and I couldn't have chosen a more perfect sanctuary. From the moment I arrived, the experience was seamless and deeply restorative. I arrived early in the morning, completely exhausted from my flight over the pond. I was so grateful when the staff managed to check me in early. Being able to get some much-needed rest before heading out to explore Lisbon made a world of difference for my energy levels. I highly recommend taking advantage of the spa! I booked the Brunch & Spa package, and it was the highlight of my stay. The massage was truly amazing—the masseuse was so skilled and intuitive that I honestly wanted to bring him back home with me! As I am still recovering my strength, that massage was exactly what my body needed. The brunch included in the package was fantastic. While my appetite hasn’t fully returned yet, the food was absolutely delicious and the portions were more than enough. You can tell the kitchen puts a lot of care into the quality and presentation of their ingredients. The NEYA team made me feel cared for during a very special time in my life. If you are looking for a hotel that combines true hospitality with a relaxing, wellness-focused atmosphere, this is it. Thank you for a wonderful stay!