Tenerife Kid friendly Vacations

On check-in for 5 days, I was put in a room with disabled access. I was not advised of this but when I saw it, thought it would be fine. The first time I showered, I found that the water spread all over the floor. To me, it was obvious that the cause was a tiled floor with poor slope design. I was told there was no other room to move me to, but they would send a technician to look at the drain. Three visits and a new drain cover did not fix it (no surprise as it was the floor at fault). Meanwhile, I had to use the extra towels to dam the water and try to keep it contained to flow down the drain. The final straw was on my last morning shower before checkout - a large cockroach came up through the bigger holes in the "new" drain cover. The maid service is not daily and despite requesting it one day, they said my do not disturb sign was up when they came - did not get any in the 5 days. In general, the layout of this hotel is very complex and not easy to navigate around - more, better signage would help. The priority clearly is given to timeshare owners and not the casual visitor like myself.

staff were lovely and everything very clean, my only critism was not a lot of choice some evenings, but what was there was good

I really enjoyed stay in this hotel, staff was very welcoming,room nice and clean as well and food was also fabulous.

We had one of the most amazing experience. The staff is so nice and helpful, they really go the extra mile to make your stay as comfortable and easy as possible , the room was very clean and spacious. We will definitely come back.

We had one of the most amazing experience. The staff is so nice and helpful, they really go the extra mile to make your stay as comfortable and easy as possible , the room was very clean and spacious. We will definitely come back.

Une hôtel de grande classe

We had a really enjoyable stay at Palm Beach. The location is great and all the staff we came across were friendly and welcoming. The accommodation is a good mix between a no-frills apartment and a hotel room, which worked really well for a self-catering getaway. The pool area is lovely, although the sun loungers could get quite crowded at busier times. Breakfast had a good selection with plenty to choose from. There was also entertainment for around an hour each evening, which we liked — enough to give the hotel a bit of atmosphere without it feeling too busy or noisy. Overall, a really good base for a relaxed, self-catering holiday and we’d happily stay again.

Great hotel, made better by the Magma experience - which was given as an upgrade as our original size room was not ready (instead we had a slightly smaller, recently renovated room which could not have been improved on!) Staff were helpful, hotel was immaculately clean and food was good.