Kona Coast Romantic Vacations

I wish I had a better experience because don’t get me wrong this is a beautiful place. But to get treated by staff the way my father and I did was just unacceptable. You are supposed to apparently receive bracelets when checking in, but the person checking us in never gave us them. No big deal, until I went to go down a water slide and a worker there told me “if you come any further you are going to get trespassed. We will call the police.” No explanation, no “did they give you a bracelet at the front desk,” no “are you staying here?” It’s one thing to just ask but to threaten to call the police on me for a place I paid for is wild. Then talking to customer service they also were not kind or accommodating. “If you want to leave then you can,” they said. My dad and I ended up leaving early. It’s a shame that you have such a beautiful place, but your staff is so unpleasant. Also, the tram was broken and when it was running a good portion didn’t have AC. This place just needs to do better. There also aren’t great dinner spots around and it’s in a super remote location.

A very nice experience

Property was everything we expected! Plenty of space, clean, well stocked kitchen, amazing view from back patio, nice location and much more.

My husband and I had a wonderful one week stay at Fairmont Orchid. The weather was perfect mid October, and this area is generally very dry. We were looking to unwind and only rented a car for one day to go visit Volcano village and the botanical gardens in Hilo. I do recommend a one and a half hour scenic drive to the beautiful gardens. Snorkeling in the hotel lagoon was an amazing experience. There are so many turtles there and different kinds of fish. The hotel provides snorkeling equipment free of charge. Do not forget water shoes for swimming. I saw many sea urchins. There were plenty of chaises in the shade as well as in the sun, and you could also rent covered chaises as well as private cabanas. The food is good but it’s better at the neighboring Mauna Lani for the same money. The shuttle will take you there free of charge. You can walk there along the beach. We enjoyed both resorts. Fairmont guests are welcome at Mauna Lani. Overall, great relaxing time.

A very nice experience

My husband and I had a wonderful one week stay at Fairmont Orchid. The weather was perfect mid October, and this area is generally very dry. We were looking to unwind and only rented a car for one day to go visit Volcano village and the botanical gardens in Hilo. I do recommend a one and a half hour scenic drive to the beautiful gardens. Snorkeling in the hotel lagoon was an amazing experience. There are so many turtles there and different kinds of fish. The hotel provides snorkeling equipment free of charge. Do not forget water shoes for swimming. I saw many sea urchins. There were plenty of chaises in the shade as well as in the sun, and you could also rent covered chaises as well as private cabanas. The food is good but it’s better at the neighboring Mauna Lani for the same money. The shuttle will take you there free of charge. You can walk there along the beach. We enjoyed both resorts. Fairmont guests are welcome at Mauna Lani. Overall, great relaxing time.

Probably one of the most beautiful B&B’s that I have ever stayed at. The staff (owner) was welcoming, friendly and went out of their way to make sure that I had everything that I needed for my stay. I would definitely stay here again, and actually plan to, next time that I am on the Big Island. Could not recommend this place any higher.

My husband and I had a wonderful one week stay at Fairmont Orchid. The weather was perfect mid October, and this area is generally very dry. We were looking to unwind and only rented a car for one day to go visit Volcano village and the botanical gardens in Hilo. I do recommend a one and a half hour scenic drive to the beautiful gardens. Snorkeling in the hotel lagoon was an amazing experience. There are so many turtles there and different kinds of fish. The hotel provides snorkeling equipment free of charge. Do not forget water shoes for swimming. I saw many sea urchins. There were plenty of chaises in the shade as well as in the sun, and you could also rent covered chaises as well as private cabanas. The food is good but it’s better at the neighboring Mauna Lani for the same money. The shuttle will take you there free of charge. You can walk there along the beach. We enjoyed both resorts. Fairmont guests are welcome at Mauna Lani. Overall, great relaxing time.

A very nice experience