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Great friendly staff, especially in the restaurants. The food is very good for an all-inclusive, with a nice variety of options. The beach is very nice, and the pool is good, However I wish they had hot tubs available in the pool area, and that it would stay open past 8pm. The rooms were comfortable, ...
We stayed for 2 weeks. Hotel is great, food is very good. Had some noisy nights because of late home comers. Staff took care of them eventually. Overall a great location and good food.
the staff was amazing, very polite and genuine, everybody, from our personal concierge: Rafael and Anna to the entertainment staff: Suzi , Andrea, Hugo ,Ernesto, Erica, also all the waiters from all the restaurants, we enjoyed very much Fuego and Grill Masters restaurants, bell boys, room service, ...
Overall this hotel was a great choice. Many restaurants to choose from, as well as bars. Beach is very close to the pool. Rooms were very nice, with a balcony & alcohol dispenser which was really cool. Bathroom was very big and had a big shower. Biggest complaint about the room would be the noise. ...
Elegant hotel, excellent service and great location. Hotel staff really tried their best to please us, I'm grateful and appreciate all theirs service.
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