Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Primary image
On the beach
On the beach
On the beach
2 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.0 star property

4.2/5 Very Good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500

Explore the area

  • Popular LocationChac Mool Beach2 min walk
  • Popular LocationCancun Convention Center13 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive
  • Popular LocationNorte Beach111 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chac Mool Beach and Tortuga Beach. Aquaworld and Ventura Park Cancun are not to be missed.

What's nearby

  • Chac Mool Beach - 2 min walk
  • Forum Beach - 10 min walk
  • Cancun Convention Center - 13 min walk
  • Cancun Golf Club at Pok Ta Pok - 6 min drive
  • Norte Beach - 111 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • Natura - 6 min walk
  • The Surfin Burrito - 6 min walk
  • The Surfin Burrito - 6 min walk
  • Limoncello - 10 min walk
  • Lorenzillo's - 11 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Elegant adults-only property on the beach
Catch some rays at the beach or spend the day relaxing at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 180 rooms feature comforts like premium bedding and pillow menus, while conveniences include sitting areas and coffee makers. Free WiFi and furnished balconies are standard, as are flat-screen TVs with cable channels.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a health club and a sauna.
Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Restaurants on site

  • Gourmet Marché
  • Hunter Steakhouse
  • Agave - Mexican Cuisine
  • Jade - Asian Cuisine
  • C/X Culinary Experience

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 696 out of 1203 reviews
5 - Excellent 58%
Rating 4 - Good. 236 out of 1203 reviews
4 - Good 20%
Rating 3 - Okay. 129 out of 1203 reviews
3 - Okay 11%
Rating 2 - Poor. 60 out of 1203 reviews
2 - Poor 5%
Rating 1 - Terrible. 82 out of 1203 reviews
1 - Terrible 7%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and well maintained.
Stayed 5 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

1/5 Terrible

I reported that someone hacked my Expedia account and booked a reservation here. They apparently let the person check in anyway. I informed them that this person is a criminal and should be reported. All they told me was to contact Expedia and cancel the reservation through them. I guess all the hotel cared about was that they were paid and gladly accommodated the criminal during the stay.
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was beautiful
Stayed 4 nights in Apr 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location and the overall experience.
Stayed 4 nights in Apr 2022