Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Travelers bask on powdery white sands during sunny days at this Cancun resort, then explore diverse dining options as evening falls

Lobby - Sunscape Cancun All-Inclusive Resort & Spa by Hyatt (Cancun)

55-inch plasma TV with cable channels, TV - Sunscape Cancun All-Inclusive Resort & Spa by Hyatt (Cancun)

3 bars/lounges, poolside bar, beach bar - Sunscape Cancun All-Inclusive Resort & Spa by Hyatt (Cancun)

Wonderful

Wyndham Alltra Cancun offers a pristine white sand beach, beach bar cocktails, ocean-view restaurants, water park access, spa services like deep-tissue massages and body wraps, beach volleyball courts, and a welcoming atmosphere for families.

Popular amenities

Hot tub
Parking included
Free WiFi

Room options

Check availability for these dates

Tonight

Jun 16 - Jun 17

Tomorrow

Jun 17 - Jun 18

All rooms

1 bed

2 beds

3+ beds

Showing 22 of 22 rooms

Premium bedding, free minibar, in-room safe, blackout drapes

Master Suite King

640 sq ft
Sleeps 4
1 King Bed
Free WiFi

Presidential Suite 1 King Bed

Exceptional

Ocean view
1352 sq ft
Sleeps 5
1 King Bed
Free WiFi

Junior Suite King Beachfront Swim up

Good

Ocean view
388 sq ft
Sleeps 4
1 King Bed
Free WiFi

Junior Suite Double Accessible

Lagoon view
388 sq ft
Sleeps 4
2 Double Beds
Free WiFi

Junior Suite King Accessible

Lagoon view
388 sq ft
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

Family Junior Suite, King Bunk and Trundle Bed

Good

Resort view
388 sq ft
Sleeps 5
1 King Bed, 1 Large Twin Trundle Bed and 1 Large Twin Bunk Bed
Free WiFi

Deluxe Junior Suite Double Lagoonview

Lagoon view
388 sq ft
Sleeps 4
2 Double Beds
Free WiFi

Deluxe Junior Suite King Lagoonview

Wonderful

Lagoon view
388 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free WiFi

Deluxe Junior Suite Ocean View Double

Excellent

Ocean view
388 sq ft
Sleeps 4
2 Double Beds
Free WiFi

Junior Suite Double Beachfront

Excellent

Ocean view
427 sq ft
Sleeps 4
2 Double Beds
Free WiFi

Junior Suite King Beachfront

Ocean view
427 sq ft
Sleeps 4
1 King Bed
Free WiFi

Deluxe Junior Suite Ocean View King

Excellent

Ocean view
388 sq ft
Sleeps 4
1 King Bed
Free WiFi

Sun Club Master Suite Ocean Front King

Very good

Ocean view
640 sq ft
Sleeps 4
1 King Bed
Free WiFi

Master Suite Ocean View King

Exceptional

Ocean view
640 sq ft
Sleeps 4
1 King Bed
Free WiFi

Junior Suite Ocean Front Double

Wonderful

Ocean view
391 sq ft
Sleeps 4
2 Double Beds
Free WiFi

Junior Suite Ocean Front King

Excellent

Ocean view
391 sq ft
Sleeps 4
1 King Bed
Free WiFi

Junior Suite Ocean View Double

Very good

Ocean view
388 sq ft
Sleeps 4
2 Double Beds
Free WiFi

Junior Suite Double

Very good

Lagoon view
388 sq ft
Sleeps 4
2 Double Beds
Free WiFi

Junior Suite King

Wonderful

Lagoon view
388 sq ft
Sleeps 4
1 King Bed
Free WiFi

Standard Double Bed

Wonderful

Resort view
388 sq ft
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Junior Suite Ocean View King

Excellent

Ocean view
388 sq ft
Sleeps 4
1 King Bed
Free WiFi

King Room

Wonderful

Garden view
388 sq ft
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

About the neighborhood

Located on the beach, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is in Zona Hotelera, a neighborhood in Cancun with great shopping. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena. Water skiing, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Cancun travel guide

Zona Hotelera, Cancun, QROO, 77500

What's nearby

Nichupté Lagoon
2 min walk - 0.1 miles
La Isla Shopping Mall
18 min walk - 1.0 mile
Cancun Interactive Aquarium
4 min drive - 1.1 miles
Forum Beach
5 min drive - 1.1 miles
Cancun Convention Center
6 min drive - 1.4 miles

Getting around

Cancun Intl. Airport (CUN)
23 min drive

Restaurants

El Mirador
8 min walk
Snack Grand Park
7 min walk
Flor De Sal
7 min walk
Bubba Gump Shrimp Co.
4 min walk
Lobby Bar

About this property

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Upscale all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Near Chac Mool Beach and La Isla Shopping Mall, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provides free water park access, a nightclub, and an airport shuttle. With a beachfront location, beach cabanas, and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a manicure/pedicure, or reflexology at Aura Spa, the onsite spa. Be sure to enjoy Mexican cuisine and ocean views at the 10 on-site restaurants. Fitness classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a free daily manager's reception.
Other perks include:
- 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
- Free self parking and valet parking
- A roundtrip airport shuttle (surcharge), babysitting (surcharge), and beach towels
- ATM/banking services, a gift shop, and a computer station
- Guest reviews say great things about the family-friendly amenities, dining options, and breakfast
Room features
All 458 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
- Recycling, LED light bulbs, and eco-friendly cleaning products
- Bathrooms with eco-friendly toiletries and showers
- 55-inch plasma TVs with cable channels
- Wardrobes/closets, childcare services, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

- All buffet and à la carte meals and snacks included
- Room service during certain hours
- In-room minibar (all beverages included)

Land activities

- Fitness facilities
- Soccer

Entertainment

- Onsite entertainment and activities
- Onsite live performances
- Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Onsite parking includes off-street options

Food and drink

10 restaurants
3 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli

Restaurants on site

At Sunset
Azul
Casa de Rosa
Ventanas
Viaggio

Things to do

2 outdoor pools
Arcade/game room
Beach volleyball
Children's pool
Cooking classes
Designer stores
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Gym
Library
Nightclub
Personal motorized watercraft
Playground
Sauna
Shopping
Splash pad
Steam room
TV in common areas
Waterslide

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free water park access
In-room babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli
Splash pad
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
5,726 square feet of conference space
Business center
Computer station

Outdoors

Barbecue grill
Beach cabanas (surcharge)
Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel

More

6 floors
At least 80% lighting from LEDs
Banquet hall
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Mediterranean architecture
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

55-inch plasma TV with cable channels

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

More

Access via exterior corridors
Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Some water is reused through a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt on Jun 28, 2026 start from $273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Check-out is at noon.

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, the property is all-inclusive. Activities include soccer.

Where is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Chac Mool Beach, and La Isla Shopping Mall. Gaviota Azul Beach and Forum Beach are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice resort, staff very friendly

Stayed 5 nights in May 2026

Verified

10/10 Excellent

alma

May 29, 2026

Terry

May 29, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice I will stay there again, I like the fact it looked more authentic vs the newer hotels in that area. It was a top notch all inclusive resort with very friendly staff.

Stayed 6 nights in May 2026

Verified

10/10 Excellent

Stacey Selenne Flores

Jun 14, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was amazing! Food & service was top tier, just wish they had a little more entertainment at the resort. Overall, great experience will be coming back!

Stayed 8 nights in Jun 2026

Verified

10/10 Excellent

Edwin Meujael Contreras

Jun 3, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Delighted with staff. Highly recommend; its a clean, well kept resort. Close to Cancun; Was able to travel by local bus; felt very safe.

Stayed 3 nights in May 2026

Verified

10/10 Excellent

Dulce Jacqueline Mora

Jun 15, 2026

Jun 1, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It felt like an extended family, the staff was great, food wonderful, very clean rooms. We had 18 in our group and it was a great family vacation

Stayed 8 nights in Apr 2026

Verified

10/10 Excellent

Ida Ramirez

Jun 7, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The report was clean , staff was amazing and very accommodating. Very family friendly

Stayed 4 nights in Jun 2026

Verified

10/10 Excellent

Rodrigo Sanchez

Jun 6, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family loved this place. The food is amazing, the staff just going above and beyond every time, and the room was so clean and comfy. Highly recommended.

Had great fun . The property is clean and with very good vibe, We loved if . All the staff are also awesome. Thank you

Stayed 4 nights in Jun 2026

Verified

10/10 Excellent

Jonathan

May 30, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like that you don’t have to have reservations for restaurants. Rooms had very good AC and mini bar was stocked.

Stayed 6 nights in May 2026

Verified

10/10 Excellent

Noe

May 29, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was super friendly especially my friend Armando the bartender. Remember all my drinks and kept them coming. Fun hotel and the food was delicious

Stayed 4 nights in May 2026

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Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

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Photo gallery for Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Master Suite King

Master Suite King

View all photos for Presidential Suite 1 King Bed

Presidential Suite 1 King Bed

View all photos for Junior Suite King Beachfront Swim up

Junior Suite King Beachfront Swim up

View all photos for Junior Suite Double Accessible

Junior Suite Double Accessible

View all photos for Junior Suite King Accessible

Junior Suite King Accessible

View all photos for Family Junior Suite, King Bunk and Trundle Bed

Family Junior Suite, King Bunk and Trundle Bed

View all photos for Deluxe Junior Suite Double Lagoonview

Deluxe Junior Suite Double Lagoonview

View all photos for Deluxe Junior Suite King Lagoonview

Deluxe Junior Suite King Lagoonview

View all photos for Deluxe Junior Suite Ocean View Double

Deluxe Junior Suite Ocean View Double

View all photos for Junior Suite Double Beachfront

Junior Suite Double Beachfront

View all photos for Junior Suite King Beachfront

Junior Suite King Beachfront

View all photos for Deluxe Junior Suite Ocean View King

Deluxe Junior Suite Ocean View King

View all photos for Sun Club Master Suite Ocean Front King

Sun Club Master Suite Ocean Front King

View all photos for Master Suite Ocean View King

Master Suite Ocean View King

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double

View all photos for Junior Suite Ocean Front King

Junior Suite Ocean Front King

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double

View all photos for Junior Suite Double

Junior Suite Double

View all photos for Junior Suite King

Junior Suite King

View all photos for Standard Double Bed

Standard Double Bed

View all photos for Junior Suite Ocean View King

Junior Suite Ocean View King

View all photos for King Room

King Room

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Hilton Cancun, an All-Inclusive Resort

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

All inclusive details

Gratuities and taxes

Food and beverages

Land activities

Entertainment

Awards and affiliations

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities