Isla Mujeres hotels

Room was clean had everything we needed only thing I would change is put small fridge and softer beds

When we arrived we had flowers waiting for us in the room (anniversary trip). The room was spotless and had an amazing view. We stayed for 9 nights and didn't want to leave. It was the perfect place for us! Nothing too fancy and had some nice "Mexican" character to the building and design. Sat on the balcony and drank wine and watched the sunset. Perfect romantic place to stay. The manager is very friendly and willing to help with anything you may need. Bar is nice with friendly bartender. There is a restaurant out front if you don't want to go very far.

Staff willing to go above and beyond-items needed for our room, beach towels, or area information. Location was nice, mid island. To get around a cart, bike, or cab is needed.

No frills. Directly on the beach. Must stay in a "Castle Room". It's the newer building (much nicer than the other rooms). Very clean. Amazing location.

This was my first trip to Isla Mujeres and Privilege Aluxes all inclusive. My experience was amazing with the service, the attention, the amazing beach, the service on the beach, the food, the education and politeness in general - since the cleaning lady to Antonio “the Captain” Manager that take his time to come every single day in our table on the beach and ask how we were and how was the service. That is the kind of attitude that 5 star hotels are suppose to give to their clients. I do not have one complaint, one problem. I truly recommend that who might have the opportunity to know Isla Mujeres and Privilege Aluxes should go. It will be a memorable experience and worth your money. The food was amazing... everyday was a different “theme” and was fantastic. The waiters were always very polite and willing to help and give you the best service, as all employees. Fantastic experience, wait for us next year for sure. Love it and highly recommend. Thank you to all the employees for the fantastic service and God for that wonderful beach!

Our stay on Isla was fanastic! Villa Kiin was a perfect location for us, just a few steps to snorkel, and just far enough away from downtown to avoid the hubub, but close enough for a short walk in the morning to breakfast. The hammock garden is a fantastic place to while away a few lazy hours with a book, and there was even a community kitchen with a hotplate, bottled water and a coffeemaker so you can start your day out right! Our (recently updated) room was convenient, clean, and comfortable! If you are looking for 5 star luxury/all inclusive etc..you may want to try elsewhere. If you want a lovely location, with a friendly staff, beautiful grounds and a snorkeling just outside your door this is a great spot! Good value for our money!

I had the best time at na balaam. Something about it felt like home. This hotel is organically blended with the natural environment around it! The hammock on my balcony overlooking the pool was the most relaxing part of the evenings! The staff are completely friendly and truly care about their guests. I was a solo traveler and everyone at the hotel knew me by name and helped me in every way possible! This is NOT a party hotel, it is a relaxing retreat. The rooms don't have phones or televisions, but zazil the restaurant does. If you're looking for a loud, party, exciting hotel this is not for you... this is an oasis - a paradise IN paradise. I am a nursing school student and have a crazy life - I needed to get away from everything and everyone and this was my eden. Simple, classic, beautiful.

Nice hotel short walk to playa norte. My friends stayed here in February so I already knew about this hotel

My wife and I have traveled to the island before and stayed at another hotel. We saw this hotel on our last trip and others we met on the island said they were very pleased and recommend we try it on our next visit. We traveled with our 4 children, ages 20-10.This hotel was a great place to spend the week. We loved the location on the beach, the children enjoyed the pools. We were just minutes from walking downtown. The restaurants and night life were literally right at your door step. They all enjoyed their first experience on the island.

This hotel was wonderful. The staff was very friendly, attentive and willing to go out of their way to help in any way they could - even going so far as to take the pillows off of their own bed so that I would be more comfortable in mine! If you are looking for a relaxing getaway, far from hustle and bustle, but with all the comforts from home and the tropics combined, this is your place to stay. The lobby has a television and many different games to play (boards games, cards, etc.), the infinity pool with bar is great in the afternoon, and the sundeck and pier facing the sunset are amazing in the evening. The newly renovated restaurant below the hotel has great ambiance and food, and is open to those not staying at the hotel as well, so make sure to check it out (it also overlooks the pier). The hotel provides beach bikes, kayaks and snorkeling gear, which are perfect for leisurely afternoons - we road around the island one day and stopped at local restaurants, and kayaked and snorkeled on the reef just off the deck on another day. The waiters from the restaurant also service the deck, so when we were done in the water we were able to enjoy the sunset on the deck with refreshments. The room was very comfortable - it had daily cleaning and turn-down service daily (providing ice and chocolate mints) - and had a nice patio from which we could see the reef and the sunset. They also arrange SCUBA trips through Squalo Adventures - the diving is great off the island.