Ratings based on 836 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Great location, rooftop pool area. Nice breakfast buffet. Very spacious rooms.
3 out of 5
by A verified traveler

Don't judge the hotel by its Cover

Posted Jul 27, 2015
Pros: Location
Cons: Customer Service.. Consistency.
Upon arriving the hotel looked amazing.... But everything else was mediocre. Service was severly disappointing. I had to call the front desk several times for something to get done and at one point I just realized this place does not have it together.. They had some function on the roof top and getting an elevator was a nightmare. People come knocking on the rooms in the middle of night, so clearly there is no security in place... This hotel really needs to get it together. I put some notations on my Expedia reservation and they told me that since I booked with a 3rd party they didn't have the details??? What does that mean! The breakfast looked good but servers were so miserable and food took so long to come out.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Elegant hotel in Beverly Hills

Posted Jul 25, 2015
We stayed for two nights as part of our honeymoon in a sunset vista suite. The room was very spacious and clean with a great view from our balcony. The complimentary breakfast was good and the staff generally nice. Only con: we came back in the room at midday while the cleaning lady was making up the room. We asked her to come back later as we needed the room but she never did.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lisbon, Portugal

Quiet hotel in the city of Angels

Posted Jul 24, 2015
Great hotel decoration. Fantastic roof top restaurant and pool. Breakfast is excellent and room view was very good
4 out of 5
Recommended
for Everyone
by A verified traveler

快適なホテル

Posted Jul 24, 2015
どこに行くにも便利な場所にあります。また、部屋がとても広く快適に過ごせます。BARとかがもう少し遅くまでやっているとなお良いと思いました。
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2015
Second time staying at this fabulous hotel and after amazing memories from the first time it did not disappoint! The hotel room is one of the best I've ever stayed in (the bathroom is the real highlight, along with the great views from all balconies). The rooftop is incredible with wonderful service and the food menu seems to have been improved since last time - fantastic options and great value. The breakfast itself is fabulous with loads of choice and great quality. The only (small) thing that let the hotel down was the service at breakfast time which can be quite chaotic.
2 out of 5
by A verified traveler

Nice room but location was not great

Posted Jul 22, 2015
Pros: nice bathroom, nice wait staff at pool
Cons: better windows to block out noise, new chairs at pool
Location: good being close to stuff in WEHO but a particularly seedy corner
The room was fine/bit tired but the noise from the street was unbearable and the pool was dirty/seedy. checked out three days early
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2015
Hip and Classy. Love the decor! This hotel has a really nice rooftop. We stayed at the metropolitan suite and it was amazing!
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

Nice hotel and nice rooftop

Posted Jul 15, 2015
Really nice place. Great rooftop lounge and pool area. Bars close early. Even on Saturday night, everything closed at 11. Kind of a drag if you want to have a nightcap at "home". Good otherwise.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Great Hotel

Posted Jul 8, 2015
Excellent, upmarket hotel at the heart of Hollywood. Great living rooms with balcony and good food.