Ratings based on 156 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Burnaby, BC

Nice Condo, Superb Grounds

Posted Dec 15, 2014
Pros: Private entrances, spacious suites. Beautiful lanai (including bar-b-que) and grounds. Close to beaches (15 min walk).
Cons: Sprinklers turn on nightly around midnight and make a hissing sound as they pressure up. Water less frequently for longer?
Location: Walk to Keawakapu Beach, Ulua Beach (snorkel) & the Shops at Wailea. Hop in car to Kihei restaurants, groceries, services or Makena for snorkeling.
We had driven by the Palms may times and finally decided to book a one bedroom for 10 days. The condo is spacious and private. We had lots of room to spread out. Unlike the "motel" like condos with many people walking past your door and bedroom window chatting, you have a private entrance so no voices and footsteps from other parties coming home late or leaving early. TV channels were very limited so we would take a cord to connect our tablet to the TV next time. The condo had a bar-b-que on the lanai (not shared between units). The grounds are spacious and we were able to find a dark enough spot on the resort grounds to catch site of a few falling stars from the Geminid meteor shower! The main drawback was that the garden sprinklers came on every night around midnight and they hiss quite loudly when pressuring up. I would wake up but my Husband was able to sleep through this sound. Of course, you can also sleep with the windows closed as there is AC in the bedroom (or bring ear plugs). We had a great experience, would consider it a solid 3.5 star property and recommend this resort.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dublin, CA

Beautiful and Quiet

Posted Dec 3, 2014
It was our first time at the Palms and we love the facility. The complex has very beautiful landscape views and very quiet with birds singing throughout the day. I love to drink coffee in the patio every morning and listen to the birds singing with the air so fresh. The 2 bedrooms condo is big and has everything from cooking pods to BBQ grill, Wireless network connection within the unit, cable TV, AC. I wasn't impressed with the other reviews complaining about the complex not update. We would love to come back to the Palms again next time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom c

Great place for families

Posted Nov 27, 2014
Walking distance to shops and restaurants. Oceanview condos on 2nd floor are best. Nice size rooms and fully equipped, BBQ on lani is the way to go.
1 out of 5
by A verified travelerfrom British Columbia

Didn't stay

Posted Nov 16, 2014
I read many reviews of the Palms and it appeared to be a reasonable place to stay for the price point in Wailea. The first room we were given was dirty, dated and smelled like chemical cleaners. The garden view was of a parking lot. We requested another room and it was exactly the same, only with a different view. We opted to forfeit the first night cancellation and stayed elsewhere. Can't really understand how other people stay there.
5 out of 5
Recommended
for Everyone
by A verified traveler

home away from home

Posted Nov 11, 2014
Very clean property. Nice room with a great view.
3 out of 5
Recommended
for Families
by A verified travelerfrom Honolulu

Weekend Trip................

Posted Nov 1, 2014
Comfortable hotel and setting. However, shower head needed replacement. Towel handle bar needed to be replacement because it came off completely. The toilet continued to run. Waste of water.................. They should include information concerning the air condition charge in their bio should guest are NOT surprise of the additional charges.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Sep 15, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by cross

This traveler left a rating score only Posted Sep 5, 2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Kristafrom san francisco

satisfied repeat customer

Posted Aug 28, 2014 on Hotels.com
I returned to this condo due to the location, views and general setting. Everything was great. My only slight caveat is dated furniture and a.c. is only in the bedroom. In non summer months it's fine without.
5 out of 5
Recommended
by Christafrom Honolulu

Just what we needed

Posted Jul 21, 2014 on Hotels.com
We rented a 2 bedroom Garden View condo, #1605. It was equipped with everything we needed, laundry machine, grill, large patio area, kitchen utensils/pans etc. Only the master bedroom had air conditioning, which for an additional fee can be added to the second bedroom. This in addition to the dryer knob on the laundry set being broken is why I rated the hotel room a 4. The space was perfect for two couples, one full/queen bed. One king bed. Thank you Outrigger Palms!