Search Hotels in Benito Juárez

"Great experience from food to staff and the overall resort. We traveled with our 16 and 20 year old as well and we all had a great family vacation. "

"Friendly staff, very organized from beginning to end of our stay. Definitely recommend this place and we will be back soon "

"El mejor resort del mundo "

"Excellent!"

"I will definitely be back!!!"

"The resort was absolutely beautiful! I have provided Pros and Cons from our experience. Pros Food was amazing. There was a great variety of food to choose from and you only had to make reservations to 3 of the restaurants. They had an ice cream shop that the kids loved. Service was great! Everyone was super friendly and helpful. Pools are absolutely beautiful, and next to beach. I love that they had something for everyone! Also the bars at the pool areas were great and very attentive. The foam pool party was a favorite! Rooms- Loved how spacious the rooms were and how they stocked our minifridge daily! Also loved that there was a fan over the beds for extra ventilation. The patio/terrace were a plus as well. Cons Check in was way too long and the lobby area was hot which seemed to make a lot of people frustrated. I would recommend adding ventilation to this area and getting more people to assist with check to make it a smooth experience. Drinks were good but they were very much watered down. Micheladas were great! Location was great being next to the beach but there was way too much seaweed which is something the hotel can't really do anything about even though they tried with having a tractor out each morning. Also, I was under the impression that this was Cancun, but apparently it's Rivera Maya. That's my fault for not doing my homework. Cancun beaches were beautiful and Isla Mujeres evern more. Be prepared to pay $50-$100 each way, to take a taxi to "downtown". "

"The hotel is beautifully designed and decorated. The staff are exceptional, all of them. The swimming pool could be abit more private and I think it’s unsafe for swimmers to be served with glassware when near or in the pool."

"We had an awesome time. The facilities were excellent but the service was outstanding. Shout out to Roque and Gonzalo Juarez for making our stay incredible, to Esther at housekeeping and Vanessa at the buffet. They all were awesome."

"Everyone was dressed professionally and treated you with the utmost respect "